Technical Campaign Onboarding & Optimization Lead

Smartly; Metro Manila; Hybrid; PHP 1,200,000 - 2,000,000; Full time

Job summary

Smartly in Manila is seeking a Technical Account Manager to onboard new advertisers, set up campaigns, and ensure successful early performance on our AI-powered advertising platform.

You will work with global customers, coordinate with cross-functional teams, review campaign structures, troubleshoot issues, and translate data into insights to optimize campaigns from day one. This role requires ET hours alignment and a hybrid Manila-based presence.

Qualifications

• Experience in technical account management or client-facing delivery.
• Knowledge of programmatic and social advertising ecosystem.
• Willingness to work Eastern Time hours and in a Manila hybrid setup.

Responsibilities

• Serve as the primary technical and operational contact for customers during onboarding.
• Support platform and ad account integrations, ensuring correct and timely product setup.
• Own end-to-end campaign delivery, from briefing and setup through QA, launch, reporting, and early optimization.
• Partner with Account Managers, Production, Product, and Engineering teams to ensure smooth execution.
• Review campaign structures, creative outputs, and configurations for quality and alignment.
• Manage timelines, dependencies, and risks, communicating proactively.
• Analyze campaign performance and translate data into actionable insights and optimization recommendations.
• Contribute to documentation of best practices and process improvements.

Skills

Technical account management

Onboarding

Campaign operations

Programmatic advertising

Cross-functional collaboration

Communication skills

Time management

Remote ET hours alignment

Tools

Advertising platforms (Meta, TikTok, Google)

Job description

Smartly in Manila is seeking a Technical Account Manager to onboard new advertisers, set up campaigns, and ensure successful early performance on our AI-powered advertising platform.

You will work with global customers, coordinate with cross-functional teams, review campaign structures, troubleshoot issues, and translate data into insights to optimize campaigns from day one. This role requires ET hours alignment and a hybrid Manila-based presence.