Business Analyst

Metrobank; Makati; On-site; PHP 600,000 - 800,000; Full time

Job summary

Metrobank is looking for a Business Analyst in Makati, Philippines. The role involves identifying and documenting detailed requirements for application systems, preparing user manuals, and assisting with user acceptance testing. The ideal candidate should have strong communication skills to act as a liaison between business units and be able to document functionalities effectively. Join Metrobank to contribute to the development of systems that aid both business objectives and customer satisfaction.

Qualifications

• Ability to identify and document detailed requirements.
• Experience with user acceptance testing (UAT).
• Strong communication skills to liaise between business units.

Responsibilities

• Identify and document requirements for application systems.
• Prepare user manuals and functional requirements documents.
• Assist in planning and conducting UAT.

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Job Title: Business Analyst

Job Summary

• The Business Analyst identifies and documents detailed requirements for integration, development, and enhancement of application systems.
• Participates in definition, design, testing, training, implementation, and support of system requirements while clarifying ambiguities and firming up concepts where necessary.
• Works closely with service design teams to understand and document current and proposed business process and business objectives.
• Prepares required documentation such as but not limited to i.e. user manuals, detailed user stories, functional requirements document and compliance/audit notices that will be comprehensible to both the business people, technical delivery and support people.
• Assists the Product Owner and the Scrum team/s in planning, organizing and conducting User Acceptance Testing (UAT).

Role Exposure

Requirements Definition and Functional Specification

• Works with Product Owners and Designers to understand the customer problem, scope and objectives of the project.
• Acts as liaison between Business Units; schedules and facilitates tech and functional alignments.
• Writes User Stories related to front and backend systems requirements (end to end).
• Creates and maintains documentation that captures the system requirements and ensure all related counterparts signoff and approve its contents.
• Prepares documentation of requested development, changes and enhancements.

Impact Analysis

• Understands the purpose of product features and functionalities and determine what bank systems and variables can aid and/or hinder its development.
• Engages with Business Units counterparts to ensure that the corresponding system owners are notified and consulted.
• Identifies the necessary change requests and/or system enhancements that will enable the product functionalities and establish operational alignment.