Technical Business Analyst

Metropolitan Bank & Trust Company; Metro Manila; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Metrobank is seeking a Technical Business Analyst who will bridge business needs and technical solutions to align software applications and integrations with the bank's strategic goals. You will gather requirements, perform process analysis, create technical documentation, and collaborate with development teams to optimize workflows and technology implementations.

The role requires Agile experience, strong communication skills, and the ability to facilitate workshops with stakeholders across

Qualifications

• Bachelor's degree in computer science, information technology, or related field.
• Experience with Agile methodologies, Jira, and process modeling tools.
• Excellent problem-solving, communication, and stakeholder management skills.

Responsibilities

• Gather, analyze, and document business requirements for software solutions.
• Translate business needs into technical specifications for development teams.
• Conduct gap analysis to identify areas for process improvement.
• Ensure alignment between business objectives and IT solutions.
• Engage in cross-functional tasks and emerging priorities as directed by leadership.
• Collaborate with developers, architects, and stakeholders to design scalable solutions.
• Define workflow automation strategies to enhance efficiency.
• Support testing, debugging, and validation of new systems.
• Act as a liaison between business units, IT teams, and external vendors.
• Facilitate workshops, meetings, and presentations to gather insights.
• Provide technical advisory to stakeholders on system capabilities.
• Ensure clear documentation of business processes and technical solutions.
• Conduct data analysis to support business decision-making.
• Monitor system performance, security, and compliance.
• Identify opportunities for process automation and optimization.
• Ensure data integrity and governance in technical implementations.

Skills

Business analysis

Stakeholder management

Agile methodologies

Cross-functional collaboration

Education

Bachelor's degree in Computer Science/Information Technology

Tools

Jira

Job description

Be #InGoodHands with Metrobank!

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

The Technical Business Analyst serves as a bridge between business needs and technical solutions, ensuring that software applications, systems, and integrations align with organizational goals. This role involves requirement gathering, process analysis, technical documentation, and collaboration with development teams to optimize business workflows and technology implementations.

Key Responsibilities

Business & Technical Analysis

• Gather, analyze, and document business requirements for software solutions.
• Translate business needs into technical specifications for development teams.
• Conduct gap analysis to identify areas for process improvement.
• Ensure alignment between business objectives and IT solutions.
• Engage in cross-functional tasks and emerging priorities as directed by leadership.

Solution Design & Implementation

• Collaborate with developers, architects, and stakeholders to design scalable solutions.
• Define workflow automation strategies to enhance efficiency.
• Support testing, debugging, and validation of new systems.

Stakeholder Collaboration & Communication

• Act as a liaison between business units, IT teams, and external vendors.
• Facilitate workshops, meetings, and presentations to gather insights.
• Provide technical advisory to stakeholders on system capabilities.
• Ensure clear documentation of business processes and technical solutions.

Data & Performance Analysis

• Conduct data analysis to support business decision-making.
• Monitor system performance, security, and compliance.
• Identify opportunities for process automation and optimization.
• Ensure data integrity and governance in technical implementations.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or related field.
• 5+ years of experience in business analysis, system integration, or software development.
• Experience with Agile methodologies, Jira, and process modeling tools.
• Excellent problem-solving, communication, and stakeholder management skills