Tech Support & Repair Sales Specialist

Millennial Zeal Technology Corporation; Davao City; On-site; PHP 201,000 - 301,000; Full time

Job summary

Millennial Zeal Technology Corporation is seeking a Product Support Expert in its Retail Sales and Services team. The role blends technical troubleshooting with sales to drive revenue growth, customer satisfaction, and OPPO device support in a retail environment focused on phone repairs, accessory sales, and aftersales services.

You will assist walk-in customers, perform basic device diagnostics, process repairs, manage inventory, and promote OPPO smartphones and IoT products while meeting

Qualifications

• High school diploma or equivalent required.
• 1–2 years in device repair or sales preferred.
• NCII TESDA certification recommended.
• Strong knowledge of computer systems, software applications, basic network troubleshooting and electronics.
• Excellent verbal and written communication; strong customer service and problem-solving skills.

Responsibilities

• Assist walk-in customers in repairs, accessory sales, software upgrades, and data backup guidance; receive and release devices; inspect devices; inform customers about repair risks; follow SOPs for OPPO devices.

Skills

Customer service

Sales capability

Technical troubleshooting

Communication

Problem solving

Education

High School Graduate

NCII TESDA certification

Tools

Microsoft Office

Aftersales system

Job description

Millennial Zeal Technology Corporation is seeking a Product Support Expert in its Retail Sales and Services team. The role blends technical troubleshooting with sales to drive revenue growth, customer satisfaction, and OPPO device support in a retail environment focused on phone repairs, accessory sales, and aftersales services.

You will assist walk-in customers, perform basic device diagnostics, process repairs, manage inventory, and promote OPPO smartphones and IoT products while meeting