Tech-Savvy Customer Support (Email & Chat)
Helpware
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Job summary
Helpware, a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, is growing its Philippines team and seeking Customer Service Representatives for email and chat support. You’ll guide customers with patience, explain steps clearly, and deliver an exceptional experience.
Strong English skills (C1) and at least 1 year in customer service are required; email or chat support experience is a must.
Qualifications
- Fluent in spoken and written English (C1).
- At least 1 year of professional customer service or equivalent role.
- Experience supporting customers via e-mail and/or chat.
Skills
Tools
Job description
Helpware, a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines, is growing its Philippines team and seeking Customer Service Representatives for email and chat support. You’ll guide customers with patience, explain steps clearly, and deliver an exceptional experience.
Strong English skills (C1) and at least 1 year in customer service are required; email or chat support experience is a must.
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