Tech Deployment Coordinator - Hardware Support

Insight; Manila; Hybrid; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Health Insurance (HMO) for dependents

Hybrid setup

Group Life Insurance

Travel flexibility up to 30 days/yr

Job summary

Insight is seeking a Services Coordinator (Hardware Support) in Pasig, Philippines. This hybrid role involves keeping technology deployments organized, on schedule, and moving smoothly from start to finish while collaborating with end users, technicians, vendors, and client stakeholders.

You will manage timelines, documentation, and project updates, ensuring accurate deployment records and prompt issue escalation when delays occur.

Qualifications

• 1-2 years experience in technical support (hardware), helpdesk, and customer service.
• Strong organization and time-management skills.
• Ability to coordinate with multiple stakeholders and priorities.
• Industry experience in IT or technology environment is an advantage.

Responsibilities

• Coordinate technology deployment schedules with end users, technicians, vendors, and client stakeholders.
• Serve as a key point of contact for scheduling, deployment updates, and coordination.
• Track project timelines, appointments, deployment progress, and completion milestones.
• Maintain accurate deployment, asset, and project documentation.
• Identify delays or scheduling conflicts and escalate issues.
• Support client updates, reporting, and post-deployment/project closure activities.

Skills

Time management

Organization

Customer service

Problem solving

Coordination

Tools

Microsoft Excel

Outlook

Teams

Project-tracking tools

Job description

Insight is seeking a Services Coordinator (Hardware Support) in Pasig, Philippines. This hybrid role involves keeping technology deployments organized, on schedule, and moving smoothly from start to finish while collaborating with end users, technicians, vendors, and client stakeholders.

You will manage timelines, documentation, and project updates, ensuring accurate deployment records and prompt issue escalation when delays occur.