Hybrid Hardware Deployment Coordinator

Insight; Pasig; Híbrido; PHP 300 000 - 420 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance (HMO) with 2 dependem

Hybrid setup

Group Life Insurance

Work from another location up to 30 2

Resumo da oferta

Insight is seeking a Services Coordinator (Hardware Support) in Pasig for a hybrid role that blends on-site coordination with remote collaboration. You will manage deployment schedules, liaise with end users, technicians, vendors, and clients, and keep detailed deployment records to ensure timely project progress.

The ideal candidate brings 1-2 years of hardware support or helpdesk experience, strong organizational skills, and proficiency with Excel, Outlook, Teams, and project-tracking tools.

Qualificações

• Amenable to hybrid work and graveyard shift.
• 1-2 years in technical hardware support, helpdesk or customer service.
• IT/tech industry experience is a plus.
• Strong organization and time-management skills.
• Ability to coordinate with multiple stakeholders and priorities.
• Proficiency with Excel, Outlook, Teams, and project-tracking tools.
• Strong customer service and problem-solving skills.

Responsabilidades

• Coordinate technology deployment schedules with end users, technicians, vendors, and client stakeholders.
• Serve as a key point of contact for scheduling, deployment updates, and coordination.
• Track project timelines, appointments, deployment progress, and completion milestones.
• Maintain accurate deployment, asset, and project documentation.
• Identify delays or scheduling conflicts and escalate.
• Support client updates, reporting, and post-deployment/project closure activities.

Conhecimentos

Technical support

Customer service

Time management

Organization

Stakeholder coordination

Microsoft Excel

Outlook

Teams

Project tracking tools

Ferramentas

Microsoft Excel

Outlook

Teams

Project tracking tools

Descrição da oferta de emprego

Insight is seeking a Services Coordinator (Hardware Support) in Pasig for a hybrid role that blends on-site coordination with remote collaboration. You will manage deployment schedules, liaise with end users, technicians, vendors, and clients, and keep detailed deployment records to ensure timely project progress.

The ideal candidate brings 1-2 years of hardware support or helpdesk experience, strong organizational skills, and proficiency with Excel, Outlook, Teams, and project-tracking tools.