Team Lead - Sales

OfficePartners360; Cebu City; On-site; PHP 334,800 - 558,000; Full time

Job summary

OfficePartners360 is seeking a Sales Team Lead in Cebu City, Philippines, responsible for driving team performance and coaching sales representatives. The ideal candidate will have a Bachelor's degree and 1–2 years of experience in a sales leadership role within a BPO setup. Key responsibilities include managing a sales team, monitoring performance metrics, and conducting training for new hires. This role requires strong leadership and communication skills, with a willingness to work night shifts.

Qualifications

• 1–2 years of experience in a sales leadership role in a BPO setup.
• Proven track record of meeting or exceeding sales targets.
• Willing to work on a night shift.

Responsibilities

• Lead, manage, and motivate a team of sales agents to achieve targets.
• Monitor daily performance metrics and ensure goals are met.
• Provide real-time coaching and feedback to team members.

Skills

Leadership skills

Coaching

Problem-solving

Communication

Interpersonal skills

Education

Bachelor’s degree or equivalent work experience

Job description

Cebu City, Philippines | Posted on 04/22/2026

The Sales Team Lead is responsible for driving team performance, coaching sales representatives, and ensuring the achievement of revenue targets. This role focuses on daily operations management, performance improvement, and developing a high‑performing sales team in a fast‑paced environment.

Key Responsibilities

• Lead, manage, and motivate a team of sales agents to achieve and exceed targets
• Monitor daily performance metrics (sales, conversion, AHT, productivity) and ensure goals are met
• Provide real‑time coaching, feedback, and regular performance reviews
• Conduct call listening sessions and identify opportunities for improvement
• Support the onboarding and training of new hires
• Handle escalations and provide resolutions for complex customer concerns
• Collaborate with QA, Training, and Operations to drive continuous improvement
• Prepare and present performance reports and insights to management
• Ensure adherence to company policies, processes, and compliance standards

Requirements

• Bachelor’s degree or equivalent work experience
• At least 1–2 years of experience in a sales leadership role in a BPO setup
• Willing to work on a night shift
• Proven track record of meeting or exceeding sales targets
• Strong leadership, coaching, and interpersonal skills
• Excellent communication and problem‑solving abilities
• Ability to work in a fast‑paced, target‑driven environment