Team Lead, Offshore Ops & KPI Coach

MicroSourcing; Cebu City; On-site; PHP 600,000 - 840,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Team Leader for its Cebu, IT Tower onsite location. You will coordinate with the client on offshore team status, monitor KPIs, and coach staff to ensure top performance. Strong English and communication are required, with at least two years in a leadership role.

The role offers an onsite shift setup, competitive rewards, and opportunities for career growth within a diverse, inclusive team.

Qualifications

• 2+ years in a leadership role.
• Strong English and written/verbal communication are required.

Responsibilities

• Coordinate with the client on offshore team status.
• Coach and monitor team performance; implement corrective actions.

Skills

Leadership experience

Strong English

Communication skills

Job description

MicroSourcing is seeking a Team Leader for its Cebu, IT Tower onsite location. You will coordinate with the client on offshore team status, monitor KPIs, and coach staff to ensure top performance. Strong English and communication are required, with at least two years in a leadership role.

The role offers an onsite shift setup, competitive rewards, and opportunities for career growth within a diverse, inclusive team.