Team Lead (Healthcare Account)

Lennor Group; Pasig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Lennor Metier is seeking a Team Lead (Healthcare Account) in Pasig, Philippines for onsite night shift. The role focuses on leading a healthcare support team, driving productivity and KPI performance while overseeing AR and collections.

The ideal candidate has at least 3 years of team leadership in a BPO healthcare setting, strong communication and problem-solving skills, and willingness to report onsite in Manila; compensation is negotiable for highly qualified candidates.

Qualifications

• College graduate required.
• At least 3 years leading teams in a BPO healthcare setting.
• At least 3 years experience in healthcare and AR/collections.
• Dental healthcare experience is a plus.
• Strong leadership and communication skills.
• Willingness to report onsite in Manila.

Responsibilities

• Lead, coach, and monitor team performance to meet KPI targets.
• Oversee AR, collections, and healthcare account operations.
• Provide guidance and address performance gaps.
• Prepare performance reports and implement process improvements.
• Ensure compliance with policies and healthcare requirements.

Skills

Team leadership

Communication skills

Problem-solving

Healthcare accounts

AR/collections

Education

College graduate

Job description

Team Lead (Healthcare Account)

Location: Pasig, Philippines

Work Setup: Onsite, Night Shift

Compensation Flexibility: Open to negotiation for highly qualified candidates.

KEY RESPONSIBILITIES

• Lead, coach, and monitor team performance to ensure productivity, quality, and KPI targets are met.
• Oversee Accounts Receivable (AR), collections, and healthcare account operations.
• Provide guidance and support to team members, addressing performance gaps and operational concerns.
• Prepare performance reports and implement process improvements.
• Ensure compliance with company policies and healthcare account requirements.

REQUIRED QUALIFICATIONS

• College graduate.
• At least 3 years of Team Lead experience in a BPO healthcare setting.
• At least 3 years of experience in healthcare and AR/collections.
• Dental healthcare experience is a plus.
• Strong leadership, communication, and problem-solving skills.
• Must be willing to report onsite in Manila.

ABOUT LENNOR METIER

Lennor Metier is a specialized executive search and professional recruitment firm helping organizations hire leadership, finance, accounting, human resources, sales, marketing, supply chain, operations, and business-critical talent.

EQUAL OPPORTUNITY STATEMENT

Lennor Metier is committed to fostering an inclusive and equitable recruitment process. All qualified applicants will receive consideration based on their qualifications, experience, capabilities, and business requirements.

DATA PRIVACY NOTICE

By submitting your application, you acknowledge that your personal information may be collected, processed, stored, and shared with authorized stakeholders solely for recruitment-related purposes in accordance with applicable data privacy laws and regulations.