Accounts Receivable Team Lead (US Healthcare)

Likha Careers; Pasig; Sur place; PHP 670 000 - 1 004 000; Plein temps

Avantages offerts par ce poste

HMO coverage from Day 1, plus one free dependent

Leave Conversion

Night Differential

Other Exciting Benefits

Résumé du poste

A leading provider of healthcare services is seeking an Accounts Receivable Team Lead to manage workflow processes and team performance. The ideal candidate should have at least 1-year supervisory experience in BPO healthcare accounts, alongside experience in accounts receivable. This full-time role offers a night shift on-site setup, HMO coverage, leave conversion, and a suite of benefits. If you're passionate about optimizing processes and delivering results, we'd love to create your career together!

Qualifications

• Minimum of 1 year as Supervisor for BPO Healthcare Accounts in the US.
• At least 1 year of experience in Accounts Receivable (AR).
• At least 1 year of experience in Accounts Receivable (AR).

Responsabilités

• Design and implement workflow processes.
• Ensure quality deliverables and timely client communication.
• Oversee project execution and teamwork allocation.
• Monitor quality, provide feedback, and maintain process documents.
• Record client updates and participate in conference calls.
• Ensure compliance with information security and organizational policies.
• Ensure team awareness of SLAs and undergo required training.
• Maintain privacy and security in all work environments.
• Monitor SLAs, maintain reports, and report incidents.
• Ensure a Business Continuity Plan (BCP) is in place.
• Ensure team training and compliance.
• Monitor and meet client/project SLAs and quality objectives.
• Maintain required reports and implement security controls.
• Address and communicate customer complaints to management.

Connaissances

Supervisory skills

Compliance understanding

Process optimization

US Healthcare Knowledge

Formation

Any 4-year degree

Description du poste

Accounts Receivable Team Lead (US Healthcare)

About the job Accounts Receivable Team Lead (US Healthcare)

Position Type: Manager

Employment Type: Full-Time

Work Setup: On-site, Night shift

About the Job: Join our client's team as an AR Team Lead and drive excellence in workflow processes and client interactions. You'll oversee operations with a strong focus on compliance and security, while championing process optimization and delivering outstanding results.

Company Profile:

Our client is a leading provider of professional services to the top healthcare organizations around the world.

Join our client team and unlock a range of enticing benefits, including:

• HMO coverage from Day 1, plus one free dependent
• Leave Conversion
• Night Differential
• Other Exciting Benefits

Required Qualifications:

• Graduate of any 4-year course.
• Minimum of 1 year of experience as a Supervisor for BPO Healthcare Accounts in the US.
• At least 1 year of experience in Accounts Receivable (AR).

Scope & Responsibilities:

• Design and implement workflow processes.
• Ensure quality deliverables and timely client communication.
• Oversee project execution and teamwork allocation.
• Monitor quality, provide feedback, and maintain process documents.
• Record client updates and participate in conference calls.
• Ensure compliance with information security and organizational policies.
• Ensure team awareness of SLAs and undergo required training.
• Maintain privacy and security in all work environments.
• Monitor SLAs, maintain reports, and report incidents.
• Ensure a Business Continuity Plan (BCP) is in place.
• Ensure team training and compliance.
• Monitor and meet client/project SLAs and quality objectives.
• Maintain required reports and implement security controls.
• Address and communicate customer complaints to management.

About Likha Careers:

Likha is a traditional Tagalog (Filipino) word that means to create or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.
Lets create your career together!