Talent Acquisition - Vendor Management Lead

EXL Service Philippines, Inc.; Pasay; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

EXL Service Philippines, Inc. is seeking an Associate Manager, Talent Acquisition Vendor Management to oversee recruitment vendor operations and contract administration in Metro Manila.

You will manage relationships with agencies, lead negotiations, and ensure cost-effective vendor performance to support hiring goals. The role partners with Finance, Procurement, and Legal, driving governance, spend analysis, and KPI tracking.

Qualifications

• Bachelor's degree in a related field.
• 5+ years of vendor management, procurement, or related experience.
• Experience with purchase orders, invoices, accruals, and contracts.
• Experience with recruitment agencies or talent acquisition vendors preferred.
• Strong stakeholder management and cross-functional collaboration.
• Advanced Excel and reporting skills.
• Excellent negotiation and communication skills.

Responsibilities

• Manage end-to-end relationships with recruitment agencies, RPOs, and vendors.
• Lead vendor onboarding, contract negotiations, renewals, and compliance.
• Oversee purchase requisitions, PO management, invoices, and accruals.
• Collaborate with Finance, Procurement, and Legal on approvals and budgets.
• Monitor vendor performance against SLAs and KPIs.
• Analyze vendor spend and provide budget forecasts.
• Drive governance and process improvements in vendor management.
• Develop vendor scorecards and leadership reports.
• Support TA leadership in vendor strategy and workforce planning.
• Serve as escalation point for vendor operational and contractual issues.

Skills

Stakeholder management

Analytical skills

Negotiation

Project management

Communication

Cross-functional collaboration

Excel proficiency

Vendor governance

Education

Bachelor's degree in Business Administration, Human Resources, Finance, Procurement, or a related field

Tools

Microsoft Excel

Job description

The Associate Manager, Talent Acquisition Vendor Management is responsible for overseeing recruitment vendor operations, contract administration, purchase order (PO) management, invoice processing, accrual tracking, and supplier governance. This role serves as the key liaison between Talent Acquisition, Finance, Procurement, Legal, and external recruitment partners to ensure efficient, compliant, and cost-effective vendor management practices that support the organization's hiring goals.

Key Responsibilities:

• Manage end-to-end relationships with recruitment agencies, RPO providers, sourcing partners, and other talent acquisition vendors.
• Lead vendor onboarding, accreditation, contract negotiations, renewals, amendments, and compliance monitoring.
• Oversee the creation and tracking of purchase requisitions, purchase orders, invoices, and accruals to ensure timely processing and payment.
• Partner with Finance, Procurement, and Legal teams to manage vendor-related approvals, budgets, and contractual obligations.
• Monitor vendor performance, service delivery, utilization, and adherence to agreed SLAs and KPIs.
• Analyze vendor spend, prepare budget forecasts, and provide insights on recruitment-related expenditures.
• Drive governance and process improvement initiatives to enhance vendor management efficiency and compliance.
• Develop and maintain vendor scorecards, performance reviews, and operational reports for leadership.
• Support Talent Acquisition leadership in vendor strategy, sourcing optimization, and workforce planning initiatives.
• Act as the primary escalation point for vendor operational and contractual issues.

Qualifications:

• Bachelor's degree in Business Administration, Human Resources, Finance, Procurement, or a related field.
• 5+ years of experience in vendor management, procurement operations, contract administration, finance operations, recruitment operations, or a related function.
• Proven experience managing purchase orders, invoice reconciliation, accruals, budgets, and contract lifecycles.
• Experience working with recruitment agencies, RPO providers, staffing vendors, or talent acquisition organizations is highly preferred.
• Strong stakeholder management skills with the ability to partner effectively with senior leaders and cross-functional teams.
• Advanced proficiency in Microsoft Excel and reporting tools.
• Excellent analytical, negotiation, communication, and project management skills.

Preferred Experience:

• Contract Governance
• Accounts Payable / Invoice Management
• Budget Tracking & Accrual Management
• Shared Services / BPO Environment
• Talent Acquisition Operations

Why Join This Role?

This role is ideal for a vendor management or procurement professional who enjoys driving operational excellence, financial governance, and strategic supplier partnerships while supporting a high-performing Talent Acquisition organization. It offers the opportunity to lead recruitment vendor strategy and contribute directly to EXL's hiring success.