Talent Acquisition Coordinator

K2 Services LLC; Manila; On-site; PHP 446,000 - 725,000; Full time

Job summary

Opensity Solutions is seeking a Talent Acquisition Coordinator to manage interview scheduling, offer letter administration, and onboarding coordination in a high-volume environment. You will partner with recruiters, candidates, hiring managers, and the Onboarding team to ensure a professional, timely, and accurate hiring process from application through start date.

The role requires 1–3 years in recruiting coordination or similar, experience with Workday, strong organization, and excellent

Qualifications

• 1-3 years of experience in recruiting coordination, talent acquisition operations, HR administration, onboarding support, or a related coordination role.
• Demonstrated experience managing high-volume interview scheduling and candidate coordination.
• Experience generating offer letters and supporting recruiting administration activities preferred.
• Experience working within an Applicant Tracking System (Workday Recruiting strongly preferred).
• Strong organizational, time management, and prioritization skills with exceptional attention to detail.
• Excellent written and verbal communication skills with a customer-service mindset.
• Ability to manage multiple competing priorities in a fast-paced, high-volume environment.
• Comfortable supporting distributed teams across multiple time zones and geographic locations.
• Proficiency with Microsoft Office Suite and collaboration tools.
• Experience supporting remote, offshore, or global recruiting operations preferred.

Responsibilities

• Serve as the primary owner of interview scheduling across the recruiting organization, coordinating calendars between candidates, recruiters, hiring managers, and interview panels.
• Manage complex scheduling requests while ensuring speed, accuracy, and a positive candidate experience.
• Coordinate interview confirmations, reschedules, cancellations, and candidate communications in a timely and professional manner.
• Monitor scheduling-related SLAs to ensure interview activity progresses without delay.
• Support recruiters by managing administrative recruiting activities that increase recruiter capacity and efficiency.
• Maintain interview records, candidate files, and recruiting documentation within Workday ATS.
• Track and facilitate candidate movement throughout the hiring process, ensuring timely progression through recruiting stages.
• Generate and distribute offer letters within Workday and other approved systems.
• Ensure offer documentation is accurate, complete, and compliant with company processes.
• Coordinate offer approvals and support offer administration activities.
• Provide high-level candidate management support, including candidate follow-up, status updates, interview coordination, and ongoing communication throughout the hiring process.
• Partner with recruiters to maintain candidate engagement and reduce delays within the recruiting lifecycle.
• Act as the primary operational bridge between Talent Acquisition and the Onboarding team.
• Ensure accurate and timely transfer of candidate information following offer acceptance.
• Coordinate pre-employment and pre-start activities to support a seamless transition from candidate to employee.
• Partner with onboarding, HR, and hiring managers to resolve workflow issues, documentation gaps, and readiness concerns prior to start date.
• Support new hire readiness efforts and maintain visibility into critical onboarding milestones.
• Maintain high standards of data accuracy and integrity within Workday ATS.
• Ensure compliance with recruiting workflows, documentation requirements and established SLAs.
• Identify process gaps, candidate bottlenecks and data discrepancies, escalating issues appropriately.
• Maintain timely updates to candidate statuses, interview outcomes, offer activity and recruiting records.
• Support reporting accuracy, audits and process consistency across recruiting operations.
• Identify opportunities to streamline scheduling, candidate coordination and onboarding workflows.
• Adapt quickly to changing business priorities, hiring volume and recruiter support needs.
• Participate in training and improvement discussions of best practices for recruiters.
• Support standardization efforts that improve recruiter productivity and candidate experience.

Skills

Organizational skills

Time management

Prioritization

Attention to detail

Communication skills

Customer service mindset

Multi-tasking

Time-zone coordination

MS Office

Collaboration tools

Remote recruiting

Tools

Workday Recruiting

Workday ATS

Job description

About Us

Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.

Our Mission

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

The Talent Acquisition Coordinator (TAC) plays a critical role in supporting Opensity's Talent Acquisition function by driving efficiency, candidate experience, and operational excellence across the hiring lifecycle. Serving as the primary scheduling and coordination partner for the recruiting team, this role is responsible for managing interview logistics, generating offer documentation, supporting candidate movement, and ensuring seamless transition from recruiting to onboarding. The TAC serves as a key bridge between Talent Acquisition, candidates, hiring managers, and the Onboarding team, ensuring candidates experience a professional, organized, and timely hiring process from application through start date. This role is highly execution-focused, detail-oriented, and essential to supporting a high-volume hiring environment.

Essential Job Functions

Candidate Scheduling & Recruitment Coordination

Serve as the primary owner of interview scheduling across the recruiting organization, coordinating calendars between candidates, recruiters, hiring managers, and interview panels. Manage complex scheduling requests while ensuring speed, accuracy, and a positive candidate experience. Coordinate interview confirmations, reschedules, cancellations, and candidate communications in a timely and professional manner. Monitor scheduling-related Service Level Agreements (SLAs) to ensure interview activity progresses without delay. Support recruiters by managing administrative recruiting activities that increase recruiter capacity and efficiency. Maintain interview records, candidate files, and recruiting documentation within Workday ATS. Track and facilitate candidate movement throughout the hiring process, ensuring timely progression through recruiting stages.

Offer Letter Administration & Candidate Management

Generate and distribute offer letters within Workday and other approved systems. Ensure offer documentation is accurate, complete, and compliant with company processes. Coordinate offer approvals and support offer administration activities. Provide high-level candidate management support, including candidate follow-up, status updates, interview coordination, and ongoing communication throughout the hiring process. Partner with recruiters to maintain candidate engagement and reduce delays within the recruiting lifecycle.

Onboarding & Cross-Functional Coordination

Act as the primary operational bridge between Talent Acquisition and the Onboarding team. Ensure accurate and timely transfer of candidate information following offer acceptance. Coordinate pre‑employment and pre-start activities to support a seamless transition from candidate to employee. Partner with onboarding, HR, and hiring managers to resolve workflow issues, documentation gaps, and readiness concerns prior to start date. Support new hire readiness efforts and maintain visibility into critical onboarding milestones.

Process Compliance & Data Quality

Maintain high standards of data accuracy and integrity within Workday ATS. Ensure compliance with recruiting workflows, documentation requirements and established SLAs. Identify process gaps, candidate bottlenecks and data discrepancies, escalating issues appropriately. Maintain timely updates to candidate statuses, interview outcomes, offer activity and recruiting records. Support reporting accuracy, audits and process consistency across recruiting operations.

Continuous Improvement & Team Support

Identify opportunities to streamline scheduling, candidate coordination and onboarding workflows. Adapt quickly to changing business priorities, hiring volume and recruiter support needs. Participate in training further and improvement? propose? discuss of best practices specific to recruiters. support standardization efforts that improve recruiter productivity and candidate experience.

Position Requirements

• 1-3 years of experience in recruiting coordination, talent acquisition operations, HR administration, onboarding support, or a related coordination role.
• Demonstrated experience managing high-volume interview scheduling and candidate coordination.
• Experience generating offer letters and supporting recruiting administration activities preferred.
• Experience working within an Applicant Tracking System (Workday Recruiting strongly preferred).
• Strong organizational, time management, and prioritization skills with exceptional attention to detail.
• Excellent written and verbal communication skills with a customer-service mindset.
• Ability to manage multiple competing priorities in a fast-paced, high-volume environment.
• Comfortable supporting distributed teams across multiple time zones and geographic locations.
• Proficiency with Microsoft Office Suite and collaboration tools.
• Experience supporting remote, offshore, or global recruiting operations preferred.

Success Measures

• Interview scheduling turnaround times and SLA adherence.
• Candidate experience and responsiveness.
• Offer letter accuracy and completion rates.
• Onboarding handoff effectiveness and new hire readiness.
• Data quality and ATS compliance.
• Recruiter productivity and operational support effectiveness.

Opensity is committed to fostering an inclusive, equitable, and accessible workplace.

We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.

Respect

We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.

Accountability

We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.

Collaboration

We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

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