Talent Acquisition Assistant

Support Services Group; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Job summary

Support Services Group in Cebu City, Philippines, seeks a Talent Acquisition Assistant to build relationships with stakeholders, assist recruitment operations, and support our Talent Acquisition Team.

Your role includes proactive candidate sourcing, administrative support, and ensuring alignment with our ELITE values and Awesome Culture while contributing to organizational growth.

Qualifications

• Graduate of BS Psychology, HR-related degree, or equivalent.
• Recruitment internship or experience in BPO recruitment is an advantage.
• Willing to take a 5-month project-based role with potential full-time absorption.
• Proficient in MS Office and administrative workflows.
• Strong interpersonal skills to engage stakeholders at all levels.

Responsibilities

• Stakeholder Engagement: Build and sustain relationships with stakeholders and recruit candidates meeting needs.
• Administrative Support: Maintain recruitment files, trackers, templates, and guides for efficient operations.
• Operational Representation: Partner with Operations Programs, Client Services, and Business Development to support growth.
• Culture Promotion: Uphold ELITE Values and promote Awesome Culture across the company.

Skills

Stakeholder engagement

Proactive

Detail-oriented

Goal-driven

Can-do attitude

Interpersonal skills

Multitasking

Adaptability

Flexibility to report mid-shift

Education

BS Psychology

HR-related degree (e.g., Human Resources Management)

Tools

MS Office

Job description

Role Overview

As a Talent Acquisition Assistant, you will be instrumental in building relationships with stakeholders, assisting in recruitment operations, and supporting our Talent Acquisition Team. Your role will involve proactive candidate sourcing, administrative support, and ensuring alignment with our corporate values and culture.

Key Responsibilities

• Stakeholder Engagement: Build and sustain relationships with stakeholders by understanding their hiring needs and proactively recruiting candidates who meet the required skills for each position.
• Administrative Support: Assist the Talent Acquisition Team with maintaining recruitment files, accounts, trackers, templates, and guides to ensure efficient operations.
• Operational Representation: Represent the Talent & Culture Group by partnering with Operations Programs, Client Services, and Business Development to support organizational growth and expansion.
• Culture Promotion: Uphold and promote our corporate ELITE Values, contribute to maintaining an Awesome Culture, and foster a "Best in Class" mindset across all levels of the company.

Qualifications

• Must be willing to accept a project-based role. *This is a 5-month project-based employment with the potential to be absorbed into full-time probationary role based on performance and business needs
• Experience: Prior recruitment internship or experience in a BPO Industry/Recruitment Firm is an advantage.
• Education: Must be a graduate of BS Psychology, Human Resources Management or other related courses.
• Skills: Proactive, detail-oriented, goal-driven with a can-do attitude.
• Interpersonal: Competent in building and managing relationships at all organizational levels.
• Technical: Proficient in MS Office programs and administration workstreams.
• Adaptability: Ability to multitask and thrive in a fast-paced environment.
• Flexibility: Amenable to report in mid-shift based on business needs

Why Join Us

• Be a part of a company that values innovation, collaboration, and growth.
• Experience a supportive and dynamic work culture.
• Enjoy a competitive salary and comprehensive benefits package.

Company Description

Support Services Group is a global, omnichannel contact center solutions company founded in 1998 with headquarters in Waco, Texas. Our company provides tailored, omnichannel solutions for Technical Support, Customer Care, E-commerce and Retail, RMA Management, B2B/B2C Sales, Sales Support, membership services, travel services, and more. Our mission is to deliver extraordinary customer care to brands that prioritize customer satisfaction and loyalty. We have strategically located ourselves in 10 countries with 20+ locations and 10,000+ employees. With the right People, Technology, and Solutions, we offer unparalleled customer experience to all clients worldwide.