SYSTEMS SUPPORT SPECIALIST

Deutsche Post; Central Visayas; On-site; PHP 250,000 - 360,000; Full time

Job summary

Deutsche Post DHL Group’s DHL Supply Chain in the Philippines is seeking an IT Infrastructure Support specialist to provide first level support for the site’s IT systems and Warehouse Management System. You will work under the IT Manager and Site Operations Manager to maintain system availability and performance.

The role requires a 4-year CS/IT related degree, strong analytical and communication skills, and the ability to handle multiple tasks with minimal supervision.

Qualifications

• Graduate of 4-year CS/IT or related field.
• Strong analytical skills required.
• Knowledge of Warehouse Operations is an advantage.
• Good written and oral communication skills.

Responsibilities

• Provide first level IT support for the Site's infrastructure and Warehouse Management System.
• Ensure adherence to global/regional/local IT procedures and policies.
• Resolve issues with the Warehouse Management System and IT infrastructure.
• Report to IT Manager and Site Operations Manager.

Skills

Analytical skills

Communication skills

Database basics

Networking basics

Hardware knowledge

System configuration

Adaptability

Education

CS/IT degree

Job description

About us

DHL Supply Chain is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage. DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

Responsibilities

• Provide first level support for the IT Infrastructure the assigned Site of Responsiblity.
• Ensure that Site of Responsibility adheres to the Procedures and Policies set by the Global/Regional/Local Offices, and provide the needed IT Infrastructure service level for the site.
• Provide first level support and provide solutions to any issues encountered in using the Warehouse Management System being used by the Site.
• Reports directly to the IT Manager and Site Operations Manager

Requirements

• Graduate of 4 year Computer Science (CS), Information Technology (IT), Application Development, or related courses. Strong analytical skills is required.
• Knowledge in Warehouse Operations/Warehouse Management is an advantage.
• Can handle multiple tasks at the same time with minimal supervision.
• Good communication skills both written and oral Knowledge /background in database, network, hardware.
• System configuration experience is an advantage
• Can easily adapt to changes. Open to learning new things.