SYSTEMS SUPPORT SPECIALIST

DHL Express (Philippines) Corporation; Calabarzon; On-site; PHP 223,000 - 446,000; Full time

Job summary

DHL Express (Philippines) Corporation is seeking an IT Support Analyst to deliver first‑level IT infrastructure support for the assigned site and to ensure compliance with global procedures. You will assist with the Warehouse Management System and coordinate with IT and Site Operations to resolve issues.

The role requires a 4-year CS/IT degree, strong analytical and communication skills, and the ability to manage multiple tasks with minimal supervision.

Qualifications

• Graduate of 4 year Computer Science (CS), Information Technology (IT), Application Development, or related courses. Strong analytical skills is required.
• Knowledge in Warehouse Operations/Warehouse Management is an advantage.
• Can handle multiple tasks at the same time with minimal supervision Good communication skills both written and oral Knowledge /background in database, network, hardware.
• System configuration experience is an advange Can easily adapt to changes Open to learn new things.

Responsibilities

• Provide first level support for the IT Infrastructure the assigned Site of Responsiblity.
• Ensure that Site of Responsibility adheres to the Procedures and Policies set by the Global/Regional/Local Offices, and provide the needed IT Infrastructure service level for the site.
• Provide first level support and provide solutions to any issues encountered in using the Warehouse Management System being used by the Site.
• Reports directly to the IT Manager and Site Operations Manager

Skills

Strong analytical skills

Good communication skills

Database

Network

Hardware

System configuration

Open to learn

Education

4-year CS/IT degree

Job description

About us

DHL Supply Chain is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

Responsibilities

• Provide first level support for the IT Infrastructure the assigned Site of Responsiblity.
• Ensure that Site of Responsibility adheres to the Procedures and Policies set by the Global/Regional/Local Offices, and provide the needed IT Infrastructure service level for the site.
• Provide first level support and provide solutions to any issues encountered in using the Warehouse Management System being used by the Site.
• Reports directly to the IT Manager and Site Operations Manager

Requirements

• Graduate of 4 year Computer Science (CS), Information Technology (IT), Application Development, or related courses. Strong analytical skills is required.
• Knowledge in Warehouse Operations/Warehouse Management is an advantage.
• Can handle multiple tasks at the same time with minimal supervision Good communication skills both written and oral Knowledge /background in database, network, hardware.
• System configuration experience is an advange Can easily adapt to changes Open to learn new things.