Systems Operations Lead - Hybrid (Alabang)

Stefanini, Inc; Philippines; Hybrid; PHP 1,100,000 - 1,900,000; Full time

Job summary

Stefanini, Inc. in Alabang, Philippines is seeking a Systems Operations Lead to manage the operational excellence of a portfolio of systems and applications.

The role includes coordinating backups, DR testing, SLA enforcement, and incident/change management across cross-functional teams. The ideal candidate will have a IT-related bachelor’s degree, at least 3+ years in a lead or similar role, and strong knowledge of infra topics including databases, servers, cloud systems and networking, with

Qualifications

• Bachelor's degree in IT or similar required.
• Proven work experience in IT technical support or similar role.
• Understanding of infrastructure topics such as databases, servers, cloud systems, networking.

Responsibilities

• Own operational excellence of a group of systems/apps and ensure compliance with client standards.
• Coordinate backup/recovery and perform disaster recovery testing.

Skills

English proficiency

Education

Bachelor's degree in IT or similar

ITIL v3+ Certification

Tools

JIRA

Confluence

ServiceNow

API

Job description

Stefanini, Inc. in Alabang, Philippines is seeking a Systems Operations Lead to manage the operational excellence of a portfolio of systems and applications.

The role includes coordinating backups, DR testing, SLA enforcement, and incident/change management across cross-functional teams. The ideal candidate will have a IT-related bachelor’s degree, at least 3+ years in a lead or similar role, and strong knowledge of infra topics including databases, servers, cloud systems and networking, with