Systems Integration Analyst - APJ And EMEA

OpenText; Philippines; On-site; PHP 360,000 - 480,000; Full time

Job summary

OpenText Philippines is seeking a Systems Integration Analyst to deliver end-to-end EDI and B2B integration solutions within our Managed Services. You will translate business requirements into technical solutions by configuring trading partners, mapping data, and ensuring reliable data exchange using AS2, SFTP, FTP, and HTTP.

You will collaborate with clients to understand integration needs, configure partners, develop EDI maps, and perform deployments across testing and production environments

Qualifications

• Bachelor's degree in CS/IT/Engineering or related technical field.
• Foundational to intermediate programming in Java, JavaScript, C#, C++, Perl.
• Strong client-focused service mindset and outcome delivery.
• Excellent analytical and troubleshooting abilities.
• Clear communication and cross-team collaboration across geographies.
• Ability to manage competing priorities in a fast-paced environment.

Responsibilities

• Collaborate with clients to understand EDI and integration requirements.
• Configure Trading Partners and EDI maps within managed services.
• Develop and maintain EDI maps, technical specs, and integration workflows.
• Perform end-to-end testing, validation, and QA for implementations.
• Investigate complex issues, conduct root cause analysis, and implement fixes.
• Provide timely updates to clients, project teams, and stakeholders.

Skills

Java

JavaScript

C#

C++

Perl

Analytical thinking

Troubleshooting

Client-focused

Communication

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

Tools

EDI mapping tools

AS2 protocol

SFTP

FTP

HTTP

Job description

Job Description:

Opentext - The Information Company

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

YOUR IMPACT

The Systems Integration Analyst is responsible for delivering end-to-end EDI and B2B integration solutions for clients within the OpenText Managed Services environment. As an individual contributor, you will act as the primary liaison for client implementation requests, translating business requirements into technical solutions by configuring trading partners, document mappings, and connectivity protocols. You will develop and maintain EDI maps, technical specifications, and integration workflows, perform deployments across testing and production environments, and ensure successful data exchange through protocols such as AS2, SFTP, FTP, and HTTP. By combining technical expertise, analytical problem-solving, and a client-focused approach, you will contribute to the successful delivery of client integration projects and ongoing operational excellence.

What The Role Offers

• Collaborate directly with clients to understand their EDI and integration requirements and transform business needs into technical solutions.
• Analyze data flows, interfaces, and integration requirements to support successful onboarding and implementation projects.
• Configure Trading Partners and EDI maps within OpenText Managed Services platforms, delivering high-quality solutions that meet client expectations.
• Support the enhancement and maintenance of existing integrations to drive operational efficiency and business continuity.
• Leverage industry standards and best practices to design, develop, and optimize EDI mapping solutions.
• Perform end-to-end testing, validation, and quality assurance activities to ensure successful implementation outcomes.
• Investigate complex technical issues, conduct root cause analysis, and implement corrective actions to resolve client-reported defects and integration challenges.
• Engage with clients, project teams, and stakeholders to provide timely updates, manage expectations, and contribute to successful project delivery.

What You Need To Succeed

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
• Foundational to intermediate programming experience in languages such as Java, JavaScript, C#, C++, Perl, or comparable technologies.
• A client-first mindset with a strong commitment to service excellence and delivering positive business outcomes.
• Exceptional analytical thinking and troubleshooting skills, with the ability to solve complex technical problems through structured and data-driven approaches.
• Strong communication and collaboration skills, enabling you to work effectively with colleagues, stakeholders, and clients across different teams and geographies.
• The ability to thrive in a dynamic, high-volume environment while successfully balancing competing priorities and deadlines.
• Self-motivated, adaptable, and capable of working independently while maintaining accountability for results.
• Flexibility to provide after-hours and weekend support as part of an on-call rotation.
• Availability to work across global shifts, including ASPAC, EMEA, and US support schedules.

At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer.