Systems Integration Analyst - US Retail

OpenText; Makati; On-site; PHP 1,715,265 - 2,287,021; Full time

Job summary

A leading software development firm in Makati is looking for a Cloud Applications Consultant. In this entry-level role, you will engage clients for EDI requirements, analyze data integrations, and implement trading partner configurations. Candidates must have a degree in Computer Science and knowledge of programming languages including Perl, C#, and Java. Strong customer focus and problem-solving skills are key. The position offers a full-time contract with potential for growth.

Qualifications

• Must be a graduate of Computer Science or technical disciplines.
• Knowledge of programming languages such as Perl, C#, C++, Java, JavaScript is required.
• Strong customer focus and excellent problem-solving skills is necessary.

Responsibilities

• Analyze customer requirements and deliver implementation requests.
• Conduct root-cause analyses for issues raised by clients.
• Maintain good customer relations and deliver project updates.

Skills

Customer focus

Problem solving

Teamwork

Attention to detail

Programming (Perl, C#, C++, Java, JavaScript)

Education

Degree in Computer Science or related field

Job description

Overview

OpenText Makati, National Capital Region, Philippines. Join to apply for the Cloud Applications Consultant role at OpenText.

Opentext - The Information Company As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity

The Cloud Applications Consultant is an individual contributor who acts as a primary point of contact for implementing customers’ requests regarding addition of new trading partners, document types, and connection types. You will combine systems integration and service delivery knowledge to create/update technical specifications and maps using OpenText translation software, carry out integration tasks to deploy maps to pre-production and production environments, and set up Trading Partner connectivity using common communication standards such as FTP, HTTP, AS2, SFTP, etc.

You Are Great At

• Engages the client to obtain EDI requirements, ensuring the completeness and accuracy of map packages and requirements documentation while developing and maintaining good customer relations
• Analyzing customer requirements, data integrations and interfaces
• Deliver day-to-day implementation requests of Trading Partner and map configurations into the OpenText Managed Services systems
• Implementing changes for existing data integrations
• Following policies and best-practice mapping to define map rules based on client’s requirements
• Consistently create test cases/scenarios, form test files, run tests and evaluate reports
• Investigate and conduct root-cause-analysis for issues/defects raised by client during client testing
• Deliver project status updates to clients, delivery/project managers and counterparts as necessary

What It Takes

• You are a graduate of Computer Science and/or other technical disciplines
• You are knowledgeable of programming e.g. Perl, C#, C++, Java, JavaScript, etc.
• You have a strong customer focus and customer satisfaction orientation
• You demonstrate problem solving skills and logical thinking techniques with excellent attention to detail
• You have excellent teamwork and collaboration skills; you inspire and motivate others toward goal accomplishments
• You have the ability to handle multiple priorities in a fast-paced environment, work independently, and possess effective time management skills
• You are willing to be on-call beyond normal working hours and on weekends
• You are willing to work on any shifts (ASPAC, EMEA or US)

OpenText is an Equal Opportunity Employer.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development