Systems Engineer, Insurance & Accounting IT Ops

Asiacruit BPO, Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Asiacruit BPO, Inc. is seeking a System Engineer to support and optimize essential applications and infrastructure for insurance and accounting workflows.

The role involves maintaining system availability, troubleshooting incidents, and implementing secure integrations across distributed teams. The ideal candidate will be proactive, analytical, and focused on operational excellence, collaborating with engineering, operations, security, and business teams to deliver reliable systems and

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• 2+ years of experience as a System Engineer, Systems Administrator, Infrastructure Engineer, or similar role.
• Strong understanding of Linux and/or Windows server administration, networking basics, and troubleshooting techniques.
• Hands-on experience with monitoring and incident triage using logs, metrics, and alerting tools.
• Knowledge of databases and data handling concepts (e.g., SQL, backup/recovery, performance basics).
• Experience supporting integrations (APIs, file transfers, scheduled jobs, middleware, or ETL workflows).
• Strong attention to detail, ability to follow procedures, and commitment to reliable operations.
• Excellent English communication skills for collaboration, documentation, and stakeholder updates.
• Comfort working with ticketing/ITSM tools and maintaining accurate service and change records.
• Reliable internet connection, a suitable home office environment, and ability to work effectively with remote or international teams.

Responsibilities

• Monitor systems and services to ensure high availability, performance, and reliability for business-critical applications.
• Troubleshoot and resolve production issues using logs, metrics, and root-cause analysis.
• Perform system maintenance activities including patching, upgrades, backups, and recovery testing.
• Support incident management, triage, and escalation procedures; communicate status updates to stakeholders.
• Ensure proper configuration management, version control practices, and change documentation.
• Design, implement, and maintain servers, middleware, and integration components supporting insurance and accounting processes.
• Collaborate on automation and infrastructure-as-code improvements to reduce manual effort and errors.
• Work with cloud and/or on-prem environments to manage compute, storage, networking, and security settings.
• Optimize system performance by tuning services, databases, and application configurations as needed.
• Support integrations between systems (e.g., policy administration, billing, claims, accounting, reporting, and CRM).
• Validate data flows and ensure accurate mapping, file transfers, API connectivity, and scheduled jobs.
• Develop or maintain scripts and automation workflows for monitoring, deployments, and routine operations.
• Coordinate with application teams to implement fixes for integration failures and data inconsistencies.

Skills

English communication

Troubleshooting

Automation mindset

Collaborative

Education

Bachelor's degree in CS/IT/Engineering

Tools

Python

Shell scripting

Ansible

Terraform

CI/CD pipelines

SQL

Job description

Asiacruit BPO, Inc. is seeking a System Engineer to support and optimize essential applications and infrastructure for insurance and accounting workflows.

The role involves maintaining system availability, troubleshooting incidents, and implementing secure integrations across distributed teams. The ideal candidate will be proactive, analytical, and focused on operational excellence, collaborating with engineering, operations, security, and business teams to deliver reliable systems and