Insurance Strategy & Operations Consultant

Asiacruit BPO, Inc.; Philippines; Remote; PHP 3,769,000 - 5,653,000; Full time

Job summary

Asiacruit BPO, Inc. in the Philippines seeks an Insurance Industry Consultant to support U.S. clients with strategy, operations, and risk management initiatives.

You will analyze business needs, document requirements, and develop practical recommendations to enhance efficiency, compliance, and customer experience. The ideal candidate has 3–7 years in insurance consulting, strong analytical and communication skills, and the ability to work with U.S. time zones.

Qualifications

• 3–7 years of experience in insurance consulting, management consulting, insurance operations, risk management, or related field.
• Strong understanding of the U.S. insurance industry including products, policy administration, underwriting, claims, billing and customer service processes.
• Bachelor's degree in Business, Finance, Economics, Risk Management, Actuarial Science, Insurance, Information Systems, or related field; master's preferred.
• Consulting skills: assess complex business challenges, structure analyses, develop recommendations, and support client decision-making.
• Analytical skills: quantitative and qualitative analysis, data interpretation, problem-solving, process improvement.
• Excellent communication and stakeholder management; able to present to diverse audiences.
• Proficiency with Microsoft Excel, PowerPoint, Word; experience with BI tools is an advantage.
• Ability to work with U.S. clients and align hours with U.S. time zones.

Responsibilities

• Provide consulting support to U.S. insurance companies, brokers, agencies, carriers, and related organizations.
• Analyze insurance business processes, operating models, workflows, and performance data to identify risks and opportunities for improvement.
• Support projects across property and casualty, life, health, commercial, or personal lines insurance.
• Conduct market research, competitive analysis, industry benchmarking, and regulatory research related to the U.S. insurance market.
• Gather and document business requirements through stakeholder interviews, workshops, process reviews, and data analysis.
• Develop business cases, strategic recommendations, process maps, operating procedures, reports, and implementation plans.
• Support insurance transformation initiatives involving underwriting, claims, policy administration, billing, distribution, customer service, and risk management.
• Collaborate with client stakeholders, actuaries, underwriters, claims professionals, compliance teams, technology teams, and executive leadership.
• Assist with project planning, status reporting, issue tracking, risk management, and delivery of engagements.
• Evaluate impact of U.S. insurance regulations on processes and operations.
• Use data and insights to improve efficiency, customer experience, cost, and compliance.
• Prepare clear communications for technical and non-technical audiences.
• Stay informed about industry trends, InsurTech, AI, automation, and regulatory developments.

Skills

Analytical skills

Communication

Project management

Stakeholder management

Problem solving

Education

Bachelor's degree in Business/related field

Master's degree preferred

Tools

Excel

PowerPoint

Power BI

Tableau

CRM systems

Job description

Asiacruit BPO, Inc. in the Philippines seeks an Insurance Industry Consultant to support U.S. clients with strategy, operations, and risk management initiatives.

You will analyze business needs, document requirements, and develop practical recommendations to enhance efficiency, compliance, and customer experience. The ideal candidate has 3–7 years in insurance consulting, strong analytical and communication skills, and the ability to work with U.S. time zones.