Systems Analyst

BDO Unibank; Metro Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

BDO Unibank, Inc. in the Philippines seeks an experienced Application/Business Analyst to lead the analysis, design, and implementation of its digital banking applications.

You will be the bridge between business needs and technology, translating complex requirements into clear technical specifications for development and QA teams. Based in Ortigas, this onsite role requires guiding cross-functional teams, mentoring junior analysts, and delivering high-quality results across core domains like

Qualifications

• Bachelor's degree in CS, Engineering or related field preferred.
• 7+ years as an Application/Business Analyst focused on digital products in finance.
• Deep knowledge of a digital banking/fintech application architecture and integrations.
• Strong grasp of payments, loans, or reconciliation domains is desirable.

Responsibilities

• Lead strategic business and systems analysis for digital applications.
• Drive requirements lifecycle from concept to detailed specs and acceptance criteria.
• Facilitate workshops and coordinate between business units, IT, and vendors.
• Provide expert troubleshooting and drive long-term fixes for complex issues.
• Mentor junior team members and promote best practices in analysis.

Skills

Business Analysis

Requirements Leadership

Cross-functional collaboration

Education

Bachelor's degree in Computer Science / Engineering

Tools

User stories

Acceptance criteria

Documentation

Job description

BDO Unibank, Inc. is the Philippines’ leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

In this pivotal role, you will be a key leader in the analysis, design, and implementation of the digital banking applications. You'll work at the intersection of business and technology, leveraging your expertise on a specific digital banking or fintech application to translate complex business needs into clear, actionable technical requirements. This role requires a strong understanding of the entire digital banking ecosystem and the ability to guide and influence cross-functional teams to deliver exceptional digital experiences for our customers.

Key Responsibilties:

• Strategic Business & Systems Analysis: Lead the analysis and documentation of complex business processes for our digital applications. Conduct in-depth gap analysis to identify opportunities for strategic enhancements and optimizations that align with business goals.
• Technical Requirements Leadership: Drive the entire requirements lifecycle, from high-level concept to detailed functional specifications. You'll be responsible for creating comprehensive technical specifications, user stories, and acceptance criteria that serve as the blueprint for development and QA teams.
• Cross-functional Collaboration: Act as the primary liaison between business units, IT teams, and external vendors. Facilitate workshops, lead discussions, and manage expectations across all stakeholders to ensure project alignment and successful delivery.
• Problem-Solving & Support: Serve as a subject matter expert for our digital applications, providing expert-level troubleshooting and strategic solutions for complex issues. You'll analyze root causes and drive the implementation of long-term fixes.
• Mentorship & Best Practices: Provide guidance and mentorship to junior team members. You'll champion best practices for business and systems analysis, promoting a culture of excellence and continuous improvement within the team

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred
• 7+ years of progressive experience as an Application Analyst or Business Analyst, with a strong focus on digital products or applications within the financial sector.
• Proven expertise on a specific digital banking or fintech application. You should have deep knowledge of the application's architecture, core functionality, and common integration patterns.
• A strong understanding of a key transactional domain such as payments, loans, or reconciliation is highly desirable
• Must be amenable to work onsite and be assigned in Ortigas