Systems Administrator

Tamiya Philippines Inc.; Lapu-Lapu; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tamiya Philippines Inc. is seeking an IT Support/Systems Administrator to maintain, troubleshoot, and update the company's software and IT assets, ensuring reliable connectivity and security across the office.

You will manage backup operations, user accounts via Active Directory, and handle incident resolution, system upgrades, and onboarding training for new staff. This role emphasizes proactive automation ideas and responsive support for end users, with duties ranging from scheduling outages

Qualifications

• Experience providing IT support and incident resolution.
• Familiarity with Active Directory and user account management.
• Knowledge of backup and recovery processes and disaster readiness.

Responsibilities

• Maintain, troubleshoot, and update IT assets and management systems.
• Ensure reliable office Internet connectivity and troubleshoot outages.
• Perform daily backups and off-site media handling.
• Manage user accounts using Active Directory.
• Implement security through access controls, backups, and firewalls.
• Provide IT support and troubleshoot issues for end-users.
• Repair and recover data from hardware or software failures.
• Upgrade systems with new releases and models.
• Suggest automated approaches for routine admin tasks.
• Notify end users of outages and maintenance schedules.
• Manage and escalate IT helpdesk tickets.
• Conduct onboarding training on computer DO'S AND DON'TS.

Skills

Troubleshooting

Active Directory

IT Support

Backup & Recovery

Security & Access Controls

End-User Support

System Upgrades

Training & Onboarding

Tools

Backup Software

Firewall Management

IT Asset Management

Job description

Main Responsibilities:

• Responsible for the maintenance, troubleshooting, and updating of the company's software such as IT assets and Management Systems.

• Ensures reliable Internet connectivity in the office to avoid work disruptions due to lost Internet connection and troubleshoot issues and outages.

• Performs daily backup operations (ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary).

• Manages user accounts using Active Directory.

• Ensure security through access controls, backups and firewalls.

• Provides other support services per request from various parties and investigates and troubleshoots issues.

• Repairs and recovers data from hardware or software failures.

• Upgrades systems with new releases and models.

• Recommends innovative and possible automated approaches for system administration tasks.

• Provides basic PC troubleshooting, maintenance and software installation to end-users.

• Notifies end users of outage and/or maintenance schedule.

• Manages, fulfills, and/or escalates IT Helpdesk tickets.

• Conducts orientation and training for onboarding employees on computer DO'S AND DON'TS