System Analyst L5

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 2,009,000 - 2,678,000; Full time

Job summary

Hammerjack Pty Ltd is seeking an experienced Business Analyst for a 12-month contract in Makati, Philippines (Hybrid). The role demands 15+ years in business analysis, with extensive banking domain knowledge and experience delivering complex CMS initiatives.

You will lead requirements elicitation, prepare Functional Requirements Specifications, coordinate with ITG, vendors, and business units, and ensure solutions meet regulatory and system needs.

Qualifications

• Bachelor's degree in Business, IT, or Engineering with banking domain experience.
• Strong experience in business case development and requirements management.
• Proven ability to elicit, document, and trace requirements across programs.
• Excellent communication with business and technical stakeholders.

Responsibilities

• Prepare and maintain Functional Requirements Specifications (FRS).
• Define and manage CMS-related requirements and test artifacts.
• Develop test scenarios and support SIT/UAT.
• Collaborate with BU, ITG, vendors to gather requirements.
• Ensure alignment with regulatory and system capabilities.
• Support project delivery and post-implementation activities.

Skills

Business analysis

Requirements definition

Stakeholder management

Test planning

Education

Bachelor's degree in Business/IT/Engineering

Job description

Experience: 15+ years

Position: 12 months contract (extendable)

Work Mode: Makati, Philippines (Hybrid)

Roles and Responsibilities

Business, Industrial Engineering, or Information Technology graduate with experience in business casing, business analysis, and requirements definition.

Extensive experience in the banking industry, with strong knowledge of banking products, processes, and systems, including business analysis, requirements definition, and the delivery of complex banking and cash management initiatives.

Strong understanding of banking products, services, and processes, particularly cash management solutions, business analysis practices, requirements management, and system development methodologies.

Proficient in requirements elicitation and documentation, process analysis, stakeholder management, solution design, and impact assessment.

Analytical, detail-oriented, proactive, collaborative, adaptable, and able to communicate effectively with both business and technical stakeholders.

Collaborate with Business Units (BU), Information Technology Group (ITG), vendors, and other stakeholders to gather, analyze, and document business, functional, and system requirements for CMS-related initiatives.

Prepare and maintain high-quality Functional Requirements Specifications (FRS), process flows, business cases, and other project documentation in accordance with established standards and methodologies.

Ensure that business requirements are complete, accurate, traceable, and aligned with business objectives, regulatory requirements, and system capabilities.

Proactively manage assigned deliverables and project activities, ensuring timely completion, effective stakeholder communication, and prompt resolution of issues and risks.

Develop, review, coordinate, and execute test scenarios, test cases, and user test scripts; support System Integration Testing (SIT), User Acceptance Testing (UAT), defect management, and test result reporting activities.

Work closely with development, infrastructure, and support teams to validate solution designs, assess impacts of proposed changes, and ensure successful implementation of CMS enhancements and projects.

Support successful project delivery and post-implementation activities by ensuring solutions meet business requirements, testing objectives are achieved, and business users receive adequate support to maintain a high level of stakeholder satisfaction.