Surveillance Operator

Bloomberry Resorts and Hotels Inc.; Parañaque; On-site; PHP 290,000 - 424,000; Full time

Job summary

Bloomberry Resorts and Hotels Inc. in Parañaque is seeking a Surveillance Analyst to monitor CCTV feeds, assess information from IT systems, and support detection of illegal activities across casino and non-gaming areas.

The role involves operating the central monitoring console, observing activity from the Monitor Room, and generating clear report write-ups usingCasino systems such as ACSC, MICROS, CCTV, and Synectics.

Qualifications

• 1+ year experience in CCTV/surveillance or casino operations
• Bachelor’s degree or equivalent
• Experience with casino cash handling and detecting illegal activities
• Proficient with basic Windows applications (Outlook, Excel, Word) and casino systems ACSC, MICROS, CCTV, Table Touch, CHUBB, IVIEW, Synectics

Responsibilities

• Work as part of a Team
• Analyze information from IT systems
• Assist in evaluating information from multiple sources including CCTV, ACSC, Micros, Patron/Team Member Databases, Digital statistics
• Operate Central Monitoring/Communication Console
• Observe and analyze non-gaming, gaming, and cash handling areas using IT systems
• Survey Team Members/Customers activity from the Monitor Room
• Report on illegal activities

Skills

CCTV surveillance

Casino operations

Report writing

IT system knowledge

Education

Bachelor’s degree or equivalent

Tools

ACSC

MICROS

CCTV systems

Table Touch

CHUBB

IVIEW

Synectics

Microsoft Outlook

Excel

Word

Job description

Duties and Responsibilities

• Work as part of a Team

• Analyze information from information technology systems

• Assist in evaluating and analyzing information from multiple sources, including CCTV, ACSC, Micros, Patron/Team Member Databases, Digital, available statistics, etc.

• Operate Central Monitoring/Communication Console

• Assist in observing and analyzing non-gaming, gaming, and cash handling areas using advanced IT systems in accordance with standard operating procedures – ACSC, MICROS, Table Touch, IVIEW, Synectics

• Survey Team Members / Customers Activity from the Monitor Room

• Report on illegal activities

Requirements

Key Competencies and Skills

• Minimum of 1-year experience in CCTV/surveillance and/or Casino

• Bachelor’s degree or equivalent

• Casino & Cash Handling/experience – understanding/detection of illegal activities pursuant to Casino

• Report writing; familiar with basic computers applications/window-based operating systems, primarily Microsoft outlook, suit, excel, and word, knowledge of Casino Systems inclusive of but not limited to; ACSC, MICROS, CCTV, Table Touch, CHUBB, IVIEW, and Synectics