Surgical Scheduler

CF Solutions Philippines Inc.; Philippines; On-site; PHP 391,000 - 614,000; Full time

Job summary

CF Solutions Philippines Inc. is seeking a detail-oriented Surgical Scheduler to coordinate all aspects of surgical procedures, from scheduling to pre-operative clearances.

The role requires accurate patient data verification, insurance checks, and timely communications with patients and providers. You will work with surgeons, hospitals, and anesthesia teams to secure operating room time, ensure documentation and authorizations are in place, and maintain HIPAA-compliant records in the EMR

Qualifications

• College Graduate of any four-year course.
• 1–2 years of medical scheduling, surgical scheduling, or healthcare administrative experience.
• Knowledge of medical terminology.
• Experience working with EMR/EHR systems.

Responsibilities

• Schedule surgical procedures in accordance with physician, facility, and patient availability.
• Coordinate with surgeons, hospitals, ambulatory surgery centers, and anesthesia providers to secure operating room time.
• Verify patient demographics, insurance coverage, and required documentation.
• Obtain and track prior authorizations and referrals when necessary.
• Ensure all pre-operative testing, clearances, and required paperwork are completed before surgery dates.
• Communicate surgery details, preparation instructions, and appointment information to patients.
• Update and maintain accurate patient records within the Electronic Medical Record (EMR) system.
• Reschedule procedures as needed and communicate changes promptly to all parties involved.
• Manage incoming calls, emails, and inquiries related to surgery scheduling.
• Maintain compliance with HIPAA and organizational policies regarding patient confidentiality.

Skills

Medical scheduling

EMR/EHR systems

HIPAA compliance

Communication skills

Microsoft Office

Education

College degree (four-year)

Tools

Microsoft Office

Job description

About the role

We are seeking a detail-oriented and highly organized Surgical Scheduler to coordinate and manage surgical procedures for patients and healthcare providers. The ideal candidate will be responsible for scheduling surgeries, obtaining necessary authorizations, verifying patient information, and ensuring all pre-operative requirements are completed accurately and efficiently. This role requires excellent communication skills, strong attention to detail, and the ability to work in a fast-paced healthcare environment.

Key responsibilities

• Schedule surgical procedures in accordance with physician, facility, and patient availability.
• Coordinate with surgeons, hospitals, ambulatory surgery centers, and anesthesia providers to secure operating room time.
• Verify patient demographics, insurance coverage, and required documentation.
• Obtain and track prior authorizations and referrals when necessary.
• Ensure all pre-operative testing, clearances, and required paperwork are completed before surgery dates.
• Communicate surgery details, preparation instructions, and appointment information to patients.
• Update and maintain accurate patient records within the Electronic Medical Record (EMR) system.
• Reschedule procedures as needed and communicate changes promptly to all parties involved.
• Manage incoming calls, emails, and inquiries related to surgery scheduling.
• Maintain compliance with HIPAA and organizational policies regarding patient confidentiality.

About you

• College Graduate of any four-year course
• Minimum of 1-2 years of medical scheduling, surgical scheduling, or healthcare administrative experience.
• Knowledge of medical terminology and surgical procedures.
• Experience working with EMR/EHR systems.
• Strong organizational, multitasking, and communication skills.
• Proficiency in Microsoft Office applications.