Support Specialist Intern (Start ASAP)

Stfrancis; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A global technology leader in Makati is seeking an Intern Support Specialist to provide administrative support and generate reports. The ideal candidate will have a background in Business Administration or IT, experience in administrative roles, and proficiency in Microsoft Office Suite. Responsibilities include data analysis, task management, and effective communication with stakeholders. This position offers a chance to work in a dynamic environment enhancing productivity and customer satisfaction.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or related field preferred.
• Proven experience in an administrative or support role.
• Experience with report generation and data analysis.

Responsibilities

• Compile and analyze data to generate reports.
• Create and design presentations for internal and external stakeholders.
• Perform administrative tasks to support the team.

Skills

Data analysis

Report generation

Microsoft Office Suite

Verbal communication

Written communication

Task management

Customer support

Collaboration

Education

Bachelor’s degree in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Join Thales as an Intern Support Specialist in Makati, providing administrative support, report generation, and task management for a global technology leader.

Your Role

Key responsibilities include:

• Compile and analyze data to generate reports on support operations and customer satisfaction.
• Create and design presentations for internal and external stakeholders.
• Perform various administrative tasks to support the team and enhance productivity.
• Organize and manage tasks efficiently to ensure timely completion of projects.
• Maintain accurate records of customer interactions, issues, and resolutions.
• Communicate updates and important information effectively.

About You

The company is looking for:

• Bachelor’s degree in Business Administration, Information Technology, or a related field preferred.
• Proven experience in an administrative or support role, preferably in a technical support environment.
• Experience with report generation and data analysis.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Comfortable using modern productivity tools and software.
• Excellent verbal and written communication skills in English.
• Ability to provide friendly, pragmatic advice and troubleshoot customer issues.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Collaborate well with other departments to improve customer experience.
• Ability to analyze situations and make informed decisions.

How to Apply

No specific application instructions provided.

This job may close before the stated closing date, you are encouraged to apply as soon as possible