Support Specialist Intern (Start ASAP)

Northwestern University; Makati; On-site; PHP 334,800 - 446,400; Full time

Job summary

A global technology leader based in Makati is seeking an Intern Support Specialist to provide administrative support, facilitate report generation, and manage tasks efficiently. Ideal candidates should have a Bachelor’s degree in a relevant field and experience in administrative roles, with strong skills in data analysis and proficiency in Microsoft Office Suite. This position is crucial for optimizing team productivity and enhancing customer satisfaction. Apply soon as this position may close early.

Qualifications

• Proven experience in an administrative or support role, preferably in a technical support environment.
• Comfortable using modern productivity tools and software.
• Ability to provide friendly, pragmatic advice and troubleshoot customer issues.

Responsibilities

• Compile and analyze data to generate reports on support operations and customer satisfaction.
• Create and design presentations for internal and external stakeholders.
• Maintain accurate records of customer interactions, issues, and resolutions.

Skills

Report generation

Data analysis

Microsoft Office Suite (Word, Excel, PowerPoint)

Verbal and written communication skills in English

Multi-tasking and prioritization

Education

Bachelor’s degree in Business Administration, Information Technology, or related field

Job description

Join Thales as an Intern Support Specialist in Makati, providing administrative support, report generation, and task management for a global technology leader.

Your Role

Key responsibilities include:

• Compile and analyze data to generate reports on support operations and customer satisfaction.
• Create and design presentations for internal and external stakeholders.
• Perform various administrative tasks to support the team and enhance productivity.
• Organize and manage tasks efficiently to ensure timely completion of projects.
• Maintain accurate records of customer interactions, issues, and resolutions.
• Communicate updates and important information effectively.

About You

The company is looking for:

• Bachelor’s degree in Business Administration, Information Technology, or a related field preferred.
• Proven experience in an administrative or support role, preferably in a technical support environment.
• Experience with report generation and data analysis.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Comfortable using modern productivity tools and software.
• Excellent verbal and written communication skills in English.
• Ability to provide friendly, pragmatic advice and troubleshoot customer issues.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Collaborate well with other departments to improve customer experience.
• Ability to analyze situations and make informed decisions.

How to Apply

No specific application instructions provided.

This job may close before the stated closing date, you are encouraged to apply as soon as possible