Support Specialist Intern (Start ASAP)

KadaKareer; Makati; On-site; PHP 167,000 - 279,000; Full time

Job summary

A global technology leader is seeking an Intern Support Specialist in Makati. The ideal candidate will provide administrative support, generate operational reports, and assist in task management. Responsibilities include compiling data, creating presentations, and maintaining customer interaction records. A Bachelor’s degree in Business Administration or IT and proficiency in Microsoft Office are preferred. Excellent communication skills and multitasking abilities are essential. Apply soon as this role may close before the stated date.

Qualifications

• Proven experience in an administrative or support role, preferably in a technical support environment.
• Comfortable using modern productivity tools and software.
• Excellent verbal and written communication skills in English.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Excellent verbal and written communication skills in English.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Collaborate with other departments to improve customer experience.

Responsibilities

• Compile and analyze data to generate reports on support operations.
• Create and design presentations for stakeholders.
• Maintain accurate records of customer interactions.
• Organize and manage tasks efficiently to ensure timely completion of projects.
• Maintain accurate records of customer interactions, issues, and resolutions.
• Communicate updates and important information effectively.

Skills

Data analysis

Report generation

Microsoft Office Suite

Communication skills

Task prioritization

Education

Bachelor’s degree in Business Administration, Information Technology, or related field

Tools

MS Office Suite

Job description

Join Thales as an Intern Support Specialist in Makati, providing administrative support, report generation, and task management for a global technology leader.

Your Role

Key responsibilities include:

• Compile and analyze data to generate reports on support operations and customer satisfaction.
• Create and design presentations for internal and external stakeholders.
• Perform various administrative tasks to support the team and enhance productivity.
• Organize and manage tasks efficiently to ensure timely completion of projects.
• Maintain accurate records of customer interactions, issues, and resolutions.
• Communicate updates and important information effectively.

About You

The company is looking for:

• Bachelor’s degree in Business Administration, Information Technology, or a related field preferred.
• Proven experience in an administrative or support role, preferably in a technical support environment.
• Experience with report generation and data analysis.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Comfortable using modern productivity tools and software.
• Excellent verbal and written communication skills in English.
• Ability to provide friendly, pragmatic advice and troubleshoot customer issues.
• Ability to handle multiple tasks simultaneously and prioritize effectively.
• Collaborate well with other departments to improve customer experience.
• Ability to analyze situations and make informed decisions.

How to Apply

No specific application instructions provided.

This job may close before the stated closing date, you are encouraged to apply as soon as possible