Supply Chain Administrator

Concentrix; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Concentrix in the Philippines is seeking a Freight Administration Support to assist NSW and QLD Freight teams with invoice processing, shipment costing, POD requests, and general supply administration. You will collaborate with cross-functional teams to maintain accurate records and drive timely issue resolution.

Strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are essential. Experience with SAP and reporting tools is a plus.

Qualifications

• Basic knowledge of accounts, invoice processing, and administrative support functions.
• Understanding of freight, distribution, or supply chain operations is an advantage.
• Experience using business systems and reporting tools; SAP experience is a plus.
• Previous experience in administration, accounts, customer service, logistics, distribution, or supply chain roles is preferred.
• Experience supporting invoice processing, reporting, follow-ups, and operational administration is beneficial.

Responsibilities

• Process freight invoices, ensuring details are accurate and complete.
• Provide basic shipment costing support for the NSW and QLD Freight teams.
• Update and maintain the parked report, including follow-up actions when required.
• Review invoice information and follow up on missing or unclear details.
• Respond to Proof of Delivery (POD) and Electronic Proof of Delivery (E-POD) requests.
• Support daily freight operations through general Supply Administration tasks.
• Escalate issues to the appropriate business partners or teams when further action is required.

Skills

Teamwork

Communication

Planning & Organization

Attention to detail

Customer-focused

Independent working

Analytical thinking

Adaptability

Tools

SAP

Reporting tools

Job description

We are looking for a Freight Administration Support professional to provide administrative assistance to the NSW and QLD Freight teams. This role supports key freight administration activities including invoice processing, shipment costing support, report maintenance, and Proof of Delivery (POD) requests. The role also provides general Supply Administration support and helps ensure issues are escalated to the appropriate stakeholders when needed.

Key Responsibilities:

• Process freight invoices, ensuring details are accurate and complete.
• Provide basic shipment costing support for the NSW and QLD Freight teams.
• Update and maintain the parked report, including follow-up actions when required.
• Review invoice information and follow up on missing or unclear details.
• Respond to Proof of Delivery (POD) and Electronic Proof of Delivery (E-POD) requests.
• Support daily freight operations through general Supply Administration tasks.
• Escalate issues to the appropriate business partners or teams when further action is required.

What We're Looking For:

Skills

• Strong teamwork and collaboration skills.
• Clear written and verbal communication.
• Good planning, organization, and time management skills.
• High attention to detail and accuracy.
• Customer-focused approach.
• Ability to work independently while following established processes.
• Basic analytical and problem-solving skills.
• Flexible and adaptable in a fast-paced environment.

Knowledge & Experience

• Basic knowledge of accounts, invoice processing, and administrative support functions.
• Understanding of freight, distribution, or supply chain operations is an advantage.
• Experience using business systems and reporting tools; SAP experience is a plus.
• Previous experience in administration, accounts, customer service, logistics, distribution, or supply chain roles is preferred.
• Experience supporting invoice processing, reporting, follow-ups, and operational administration is beneficial.
• Exposure to freight, warehouse, or supply chain operations is an advantage.