Administration – Shared Service

PELOZDEN RSS INC.; Mabalacat; On-site; PHP 201,000 - 312,000; Full time

Job summary

PELOZDEN RSS INC. is seeking an organized Logistics Administrator to handle warehouse operations, transport documentation, and customer service support. The role includes reporting, data entry, and ensuring accuracy across inventory and transport processes.

You will work with WMS/TMS systems, prepare KPI dashboards, and support end-to-end logistics activities. Strong English communication, attention to detail, and independent work style are essential.

Qualifications

• Secondary School Certificate or equivalent.
• Desirable qualification in Business Administration, Logistics, Supply Chain or related discipline.
• Experience in administration, logistics, warehousing, transport or customer service support.
• WMS/TMS experience desirable.
• Proficiency with Microsoft Outlook, Word and Excel.

Responsibilities

• Outbound order entry.
• Inbound receipt processing and confirmation.
• Inventory administration including stock holds, stock transfers, inventory adjustments, reconciliations, cycle counts, reporting and exception management.
• Outbound container documentation and paperwork.
• Pallet inventory tracking, reconciliation and reporting.
• Transport administration including freight order creation, TMS data entry, manifest preparation, POD management, billing verification and transport document control.
• Driver debrief administration.
• Gatehouse administration including vehicle bookings, driver movements, container tracking, visitor records and gate activity reporting.
• Customer service administration including enquiry management, portal maintenance, delivery tracking, inbox coordination and escalation of operational exceptions.
• Preparation of operational reports and KPI dashboards including DIFOT, occupancy, labour productivity, transport performance, pallet utilisation, inventory accuracy and customer reporting.

Skills

Strong attention to detail

Advanced data entry skills

Strong English communication

Analytical capability

Customer focus

Ability to work independently

Education

Secondary School Certificate or equivalent

Business Administration / Logistics / Supply Chain related discipline

Tools

WMS

TMS

Outlook

Word

Excel

Job description

About the role

This role encompasses warehouse administration, transport administration, gatehouse administration, customer service support, reporting and analysis, and document management within a logistics operation.

Key responsibilities

• Outbound order entry
• Inbound receipt processing and confirmation
• Inventory administration including stock holds, stock transfers, inventory adjustments, reconciliations, cycle count support, inventory reporting and exception management
• Outbound container documentation and paperwork
• Pallet inventory tracking, reconciliation and reporting
• Transport administration including freight order creation, TMS data entry, manifest preparation, POD management, billing verification and transport document control
• Driver debrief administration
• Gatehouse administration including vehicle bookings, driver movements, container tracking, visitor records and gate activity reporting
• Customer service administration including enquiry management, portal maintenance, delivery tracking, inbox coordination and escalation of operational exceptions
• Preparation of operational reports and KPI dashboards including DIFOT, occupancy, labour productivity, transport performance, pallet utilisation, inventory accuracy and customer reporting

About you

• Secondary School Certificate or equivalent
• Qualification in Business Administration, Logistics, Supply Chain or related discipline desirable
• Administration, logistics, warehousing, transport or customer service support experience
• WMS/TMS experience desirable
• Proficiency with Warehouse Management Systems (WMS), Transport Management Systems (TMS), Microsoft Outlook, Word and Excel
• Strong attention to detail
• Advanced data entry skills
• Strong English communication
• Analytical capability
• Customer focus
• Ability to work independently