Supervisor, Training

Conduent, Inc.; Batangas City; On-site; PHP 360,000 - 540,000; Full time

Job summary

Conduent, Inc. in the Philippines seeks a capable supervisor to lead a training coordination and logistics support team, coaching members in day-to-day activities and maintaining quality across classroom delivery.

You will create and update TC and logistics checklists, review and revise them, serve as the main contact for client and participant escalations, and participate in performance reviews and staffing oversight.

Responsibilities

• Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities.
• Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.
• Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality.
• Key point of contact for client and training participant escalations, issues and concerns and resolves them.
• Participates in employee performance reviews and improvement efforts.
• Monitors appropriate staffing.
• Participates in candidate interviews and oversees new hire training.

Job description

• Supervises and coaches a team of training coordination and logistics support personnel in their day-to-day activities.
• Creates and updates training coordination (TC) and logistics checklists to complete classroom and logistics support activities.
• Reviews, revises and maintains ownership of all training coordination (TC) and logistics checklists to ensure classroom delivery quality.
• Key point of contact for client and training participant escalations, issues and concerns and resolves them.
• Participates in employee performance reviews and improvement efforts.
• Monitors appropriate staffing.
• Participates in candidate interviews and oversees new hire training.