Supervisor

2GO Group, Inc.; Taguig; Presencial; PHP 600.000 - 800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Performance bonuses

Incentives

Travel perks

Health & wellness program

Paid time off

Descripción de la vacante

2GO Group, Inc. in the Philippines seeks a Operations Supervisor to oversee cross-dock transport services, warehouse activities, and client-principal contract management. You will supervise plans, ensure profitable, efficient operations, and maintain service levels that meet client expectations.

The role emphasizes coordinating with internal units, achieving cost targets, and driving continuous improvements while upholding safety and quality standards.

Formación

• Graduate of any 4-year course.
• At least 2 years work experience in a supervisory role in the same field or industry.
• Excellent communication and presentation skills.
• Strong leadership and account management abilities.
• Customer service management and transport/warehouse knowledge.

Responsabilidades

• Supervises all operations to ensure smooth, cost-effective execution.
• Supports warehouse operations aligned with standards and client expectations.
• Leads cross-dock activities and contract compliance reviews.
• Coordinates transport and forwarding activities to meet delivery goals.
• Participates in coordination with internal units to explore new opportunities.
• Produces daily profitability analysis and KPI reviews.
• Oversees revenue invoicing and cost verification.

Conocimientos

Communication

Presentation

Interpersonal skills

Leadership

Account management

Customer service

Pricing & yield management

Transport management

Warehouse management

Systems usage

Educación

4-year degree

Descripción del empleo

3 - 5 Years

Job Description

Here’s the difference you’ll make

Over-sees the entire special solution and value-adding Cross Dock transport service and attendant client-principal contract/account management

Tasks in accordance with operational plans and targets, implements plan , supervise and execute a profitable and efficient operation as well as ensuring superior and effective service level performance that meets or exceeds client-principal expectations.

Actively support and participate in new business undertaking for warehouse, cross-dock and other forwarding and physical distribution special solution and business opportunities.

What you’ll do

Supervises all operations and attain smooth, efficient and cost effective manner to meet the needs of the Business and to sustain profitable growth.

Supports warehouse operations aligned with GWP standards set by internal Quality Team and Client-Set expectations.

Lead in serving all cross-dock serviced customer/client-principal relative to contract compliance, its provisions and performance/service level update and review.

Supervises efficient operations and achieve all cost, quality and performance targets in coordination with transport and forwarding activities in client-principal to store delivery fulfilment.

Participates in regular coordination with internal business units to develop among others, sustainable initiatives on current contract as well as provide and open opportunities for business expansion.

Supervises and ensure operations are kept fully up to date, and to produce daily profitability analysis and appropriate KPIs .

Oversees and ensure all related financial responsibilities including among others, revenue sales are invoiced in a timely and accurate manner as well as all related costs are verified for payment clearance.

Gets involve in developing a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.

Takes part in implementing Good Transport & Warehousing standards and ensure all staff training is up to date and legally compliant.

Plans and strategize with team and implements actions aligned with the Principal’s requirements for more effective and efficient operations and services.

Adopts a major role in the proper implementation of safety and security of all warehouse facilities including among others institutionalization of the annual emergency and evacuation plan .

Perform other tasks as assigned by superior .

You’ll thrive in this role if you

Educational Background

Graduate of any 4-year course.

Professional Experience

At least 2 years work experience in a supervisory role in the same field or industry

Competencies, Skills, Knowledge and Abilities

Excellent communication and presentation skills

Business Knowledge

Interpersonal Relationship

Leadership Skills

Account Management

Customer Service Management

Product/Service Development

Pricing and Yield Management

Transport Management

Warehouse Management

Systems usage and application

What’s in it for you?

Own work that matters. You are trusted to deliver safe, reliable, and on-time service that keeps people and goods moving.

Grow where you’re supported . You work in a team-first environment that prioritizes safety, care, and continuous learning.

Excel every day. You are empowered and recognized for raising standards and delivering everyday excellence on the ground.

Be recognized and feel valued—at work and beyond. Receive and enjoy competitive compensation, performance bonuses, incentives, travel perks, Day 1 access to health and wellness programs and paid time off designed to support your well-being