Store Supervisor (Eyewear)
* Cebu City
See your career in style — with Sunnies Inc.
At Sunnies Inc., we believe great eyewear is more than just vision — it’s an experience. We’re looking for a Store Supervisor who can lead our team to deliver excellent service, hit sales goals, and ensure smooth store operations, all while bringing the Sunnies brand to life on the sales floor.
What you’ll do
Sales & Customer Service
- Meet and exceed sales goals and KPIs (PPU, conversion, etc.) consistently.
- Lead by example and encourage the team to achieve targets.
- Engage customers with great service and implement selling strategies.
- Handle customer inquiries and complaints with professionalism.
Operations Management
- Monitor daily store operations and perform spot checks.
- Provide feedback to the Eyewear Manager and assist in team performance evaluations.
- Ensure accurate inventory, stock handling, and display management.
- Oversee store audits and safeguard assets.
- Implement SOPs, company policies, and store security measures.
People & Professional Development
- Give performance feedback and create development plans for staff.
- Attend trainings, product sessions, and operational meetings.
- Promote consistent learning and growth across the store team.
Reporting & Communication
- Prepare and submit store reports.
- Coordinate with different departments for escalations and problem resolution.
- Stay updated on promotions, activities, and brand events to keep the store aligned with Sunnies’ image.
What we’re looking for
- Experience in retail store supervision (optical environment a plus).
- Strong leadership, multitasking, and problem-solving skills.
- Excellent communication and presentation abilities.
- Goal-oriented with solid customer management skills.
- Flexible to work on weekends, holidays, and shifting schedules.
- Knowledge of retail industry standards, sales strategies, and inventory management.
Why join Sunnies Inc.?
- Competitive compensation and incentives.
- Discounts across Sunnies Studios, Sunnies Specs, Sunnies Face, and Sunnies Café.
- Career growth opportunities in one of the Philippines’ most dynamic lifestyle brands.
- A fun, collaborative culture that blends creativity and retail excellence.