Eyewear Manager

Sunnies; Philippines; Remote; PHP 279,000 - 446,400; Full time

Job summary

A leading eyewear retailer is seeking an Eyewear Manager to ensure exceptional customer experiences and oversee operations at multiple locations. Responsibilities include managing inventory, conducting transactions, training staff, and maintaining financial goals. The candidate should have a minimum of 2 years in retail operations, strong analytical abilities, and excellent communication skills. This position offers an opportunity to contribute to an innovative and customer-focused environment in the Philippines.

Qualifications

• 2+ years of experience in retail operations.
• Knowledge of retail management best practices.
• Excellent communication and presentation skills.
• Strong analytical skills with a goal-oriented attitude.

Responsibilities

• Ensure the store meets its financial objectives.
• Assist customers with questions and concerns.
• Maintain the store's inventory and deliveries.
• Process all transactions accurately.
• Oversee all professional activities of sales representatives.
• Ensure the sales floor is clean and orderly.

Skills

Communication skills

Analytical skills

Retail management knowledge

Job description

Our Eyewear Manager is in‑charge of ensuring the highest level of customer experienceand maintaining the operations and visual presentation of 2 to 3 malls. This role is also responsible for overseeing and conducting customer transactions through the Point of Sale system, developing and training staff, customer service, maintaining a current and correct inventory and ensuring that financial objectives are met and that all aspects of the store are running smoothly at all times.

DUTIES AND RESPONSIBILITIES

• Meet financial objectives

  Ensures that the store meets its financial objectives. This includes upselling lens upgrade, increasing basket size and more.

• Customer Service

  Assists customers by addressing their questions, concerns, and comments. This can include helping customers to find specific items, sorting out complex refunds, resolving complaints, and more.

• Inventory Management

  Maintains the store’s inventory by ensuring that deliveries are made on time, inventory counts are

• Cashiering

  Process all transactions accurately and efficiently in accordance with established policies and procedures, keeping adequate stock without unnecessary waste.

• People Management

  Oversee all the professional activities of the store’s sales representatives. This can involve advising staff, providing regular performance reviews, training new staff members, and scheduling shifts.

• Store Maintenance

  Maintains the sales floor by setting up new displays, ensuring that the store is clean and orderly and making sure shelves are stocked.

QUALIFICATIONS

• Has 2+ years of experience in retail operations
• Knowledge of retail management best practices
• Excellent communication and presentation skills
• Strong analytical skills with a goal‑oriented attitude

Location

• SM Tuguegarao
• SM Sucat & SM Southmall
• SM Bacolod & SM Roxas
• Robinsons Ermita & Lucky Chinatown
• SM Cebu

About Us 👋

If something is that good, it should be enjoyed by many. That’s something Sunnies Studios has always believed in. The team has dedicated itself to the pursuit of offering remarkable products without the luxury mark‑up.

Sunnies Studios, which was started in 2013, has since expanded to sell prescription eyeglasses and has launched Sunnies Face and Sunnies Café in the beauty and food industries.

Sunnies Studios operates all over the country and Asia, with over 100 locations to date.

To see the world through the lens of equality and enjoyment and leave it more eye catching than we found it.

Create beauty in everyday things, for everyone.

We value an open and creative mindset – one that welcomes new ways of thinking, drives innovation, and turns imagination into reality.

We are customer focused 💝

We are dedicated to our customers. We listen, engage and put their needs at the center of all our decisions to be able to serve them better. We exist to create great quality, fairly priced products that bring ease and joy into lives.

We are committed. 🌱

We are committed to be a driver of positive change in the communities we exist in. We are committed to growing responsibly keeping our people, product and planet in mind.

We are consciously learning. 📖

We love learning & believe there is always room to expand the mind and grown. We nurture curiosity, critical thinking and adaptability.

We’re a bunch of energetic, young and happy crowd. We love getting together, both for work and for fun. At Sunnies, we take care of each other.

What we offer: