Subject Matter Expert (AP)

Merck Group; Taguig; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

Merck Group in the Philippines seeks a Subject Matter Expert (SME) for Accounts Payable to optimize the Invoice To Pay process across ERP systems, mentor staff, and drive end-to-end AP excellence. You will troubleshoot, train, and lead 3C/RCA sessions while collaborating with procurement, finance and IT to align AP with business goals and ensure compliant operations.

The role requires a finance/accounting degree and at least six years in AP, plus strong problem-solving and communication skills

Qualifications

• Bachelor’s/College Degree in Finance/Accounting or related fields.
• Minimum of 6 years experience in Accounts Payables end-to-end operations.
• Extensive background in end-to-end AP processes, GRIR/vendor reconciliation.
• Strong problem-solving with Lean/3C/RCA methodologies and process improvement.
• Strong communication and interpersonal skills for cross-department collaboration.
• Ability to train and mentor team members in AP processes and systems.

Responsibilities

• Serve as the go-to expert on Accounts Payable, systems and best practices.
• Troubleshoot ERP issues and improve user experience within AP.
• Develop and deliver training programs for AP staff.
• Identify and implement process efficiency improvements.
• Lead 3C/RCA problem-solving sessions to address operational challenges.
• Collaborate with procurement, finance and IT to align AP processes with business goals.
• Maintain AP documentation and generate reports to track performance.
• Act as liaison to resolve issues and communicate changes.

Skills

Problem solving

Analytical thinking

Communication skills

Training & mentoring

Cross-functional collaboration

Education

Bachelor’s in Finance/Accounting

Tools

ERP systems

Job description

Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Job Title: Subject Matter Expert (SME) – Accounts Payable

Your Role

The Subject Matter Expert (SME) for Accounts Payable will play a crucial role in enhancing the efficiency and effectiveness of our Invoice To Pay Process (I2P) processes. This position requires specialized knowledge and expertise in end to end Accounts Payable process and systems in multiple ERPs. The SME will provide guidance on best practices, troubleshoot issues, assist in training, perform 3C/RCA and problem solving sessions to understand the problem and formulate effective countermeasures, collaborate with cross-functional teams to align Accounts Payable processes with the organization’s strategic objectives.

Key Responsibilities

• Process Expertise: Serve as the go-to expert on Accounts Payable, systems, and best practices, ensuring adherence to organizational standards and compliance.
• System Knowledge: Leverage in-depth knowledge of ERP systems to troubleshoot issues, provide solutions, and enhance user experience within the Accounts Payable function.
• Training and Support: Develop and deliver training programs for staff on Accounts Payable processes and systems, serving as a resource for questions and guidance.
• Process Improvement: Identify opportunities for process efficiencies and improvements, recommending changes to enhance operational effectiveness.
• Driving Problem-Solving Sessions: Will facilitate continuous improvement initiatives by leading problem-solving sessions and 3C/RCA formulation to address operational challenges, promote innovative solutions, and drive efficiency.
• Cross-Functional Collaboration: Work closely with procurement, finance, and IT teams to ensure seamless integration of Accounts Payable processes with broader business objectives.
• Issue Resolution: Act as a liaison between Accounts Payable and other departments, facilitating issue resolution and ensuring timely communication of updates and changes.
• Documentation and Reporting: Maintain comprehensive documentation of Accounts Payable procedures, system configurations, and process changes. Generate reports to track performance metrics and identify trends.

Who You Are

• Bachelor’s/College Degree in Finance/Accounting or any neighboring related courses
• Minimum of 6 years work experience in Accounts Payables end to end operations (i.e., Invoice Posting, Payments, Issue Resolution, Reporting and Reconciliation).
• With extensive background and experience in end to end Accounts Payable Process, Accounting concepts, invoice issue resolution, reports analysis, GRIR/Vendor Account and other types of vendor reconciliation.
• Excellent problem-solving skills, deep dive analysis, 3C/RCA formulation using Lean Methodologies with a focus on process improvement.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Ability to train and mentor team members on Accounts Payable process and systems.
• Detail-oriented with strong organizational skills.

What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!