Studio Operations Manager

RIMINI CHPH FASHIONS, INC.; Taguig; On-site; PHP 420,000 - 660,000; Full time

Job summary

RIMINI CHPH FASHIONS, INC. seeks a Studio Manager to oversee day-to-day studio operations, ensuring a smooth, professional, and enjoyable client experience. You will manage bookings, inquiries, payments, and rescheduling, while supervising staff and maintaining equipment readiness.

In this role you will uphold safety and brand standards, prepare performance reports, and drive studio profitability through upselling and efficient processes in a fast-paced environment.

Qualifications

• Bachelor’s degree in a related field is required.
• 2+ years of experience in studio operations or client-facing service environments is preferred.
• Knowledge of sales processing and customer service operations helps.
• Experience with photography studios or creative spaces is an advantage.
• Strong verbal and written communication and interpersonal skills.

Responsibilities

• Oversee daily studio operations, including opening/closing and facility readiness.
• Manage bookings, scheduling, inquiries, payments, confirmations, cancellations, and rescheduling.
• Provide excellent customer service and assist clients with studio orientation and setup.
• Monitor and organize studio equipment, props, and supplies.
• Coordinate repairs, maintenance, and equipment replacements.
• Support sales and revenue through upselling and packages.
• Supervise studio assistants and support staff, including training and performance monitoring.
• Ensure compliance with brand, service, safety, and operational standards.
• Maintain safety records and incident logs; report equipment issues and maintenance.
• Prepare regular reports on bookings, sales, revenue, and expenses.
• Identify opportunities to improve efficiency, customer experience, and profitability.
• Perform other duties as assigned by management.

Skills

Customer service

Booking systems

Organization

Multitasking

Education

Bachelor’s degree in Business Administration, Hospitality Management, Operations Management, Communications, or related

Tools

Booking systems

Office software

Job description

Job Description

We are looking for a Studio Manager to oversee the day-to-day operations of the studio and ensure a smooth, professional, and enjoyable experience for clients.

Key Responsibilities

• Oversee daily studio operations, including opening/closing, cleanliness, maintenance, and readiness of facilities.

• Manage bookings, scheduling, client inquiries, payments, confirmations, cancellations, and rescheduling.

• Provide excellent customer service and assist clients with studio orientation, equipment, lighting, and basic setup.

• Monitor, maintain, and properly organize studio equipment, props, and supplies.

• Coordinate repairs, maintenance, equipment replacements, and other operational requirements.

• Support sales and revenue generation through upselling, promotions, packages, and additional studio services.

• Supervise and coordinate studio assistants and support staff, including task assignment, training, attendance, and performance monitoring.

• Ensure the studio consistently meets company brand, service, safety, and operational standards.

• Monitor compliance with safety procedures and maintain records of incidents, equipment issues, and maintenance activities.

• Prepare regular reports on bookings, sales, revenue, expenses, equipment status, and overall studio performance.

• Identify opportunities to improve operational efficiency, customer experience, and studio profitability.

• Perform other duties and responsibilities as assigned by management.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, Operations Management, Communications, or a related field.

• Preferably 2+ years of experience in studio operations, hospitality, events, retail management, or a similar client-facing service environment.

• Knowledge of sales processing, booking systems, and customer service operations.

• Experience or familiarity with photography studios, production spaces, or creative environments is an advantage.

• Strong verbal and written communication and interpersonal skills.

• Computer literate and comfortable using booking systems, spreadsheets, and online communication platforms.

• Strong organizational, time-management, and multitasking skills.

• Able to work effectively in a fast-paced operational environment.

• Basic technical aptitude, particularly in equipment handling, lighting, or willingness to undergo training.

• Customer-service oriented, professional, proactive, and solution-focused.