Studio Manager

Cedo Wellness; Philippines; On-site; PHP 420,000 - 600,000; Full time

Job summary

Cedo Wellness is looking for a Studio Manager to oversee day-to-day studio operations and deliver a personalized client experience in a welcoming, wellness-focused environment. You will safeguard brand standards, support retention, and mentor the onsite team while ensuring operational excellence.

In this role you will manage schedules, memberships, inventory, and guest relations, coordinating service quality and continuous improvement to support studio growth and customer satisfaction.

Qualifications

• Ability to manage and oversee the onsite studio team and ensure coverage and performance.
• Coordinate daily team activities, schedules, and workflow for smooth operations.
• Set clear expectations and accountability for attendance, punctuality, and service standards.

Responsibilities

• Oversee the daily operations of the studio to ensure smooth, efficient service delivery.
• Maintain high standards of cleanliness, organization, presentation, and health and safety across the studio.
• Ensure studio policies, procedures, and service standards are consistently followed.
• Manage studio schedules, class capacity, bookings, cancellations, waitlists, and daily attendance.
• Maintain accurate client records, memberships, attendance, and other studio documentation.
• Oversee inventory management, including stock monitoring, ordering, receiving, organization, and replenishment of studio supplies and retail products.
• Monitor studio equipment and facilities, identify maintenance needs, and coordinate timely resolution of issues.
• Serve as the first point of contact and create a warm, personalized welcome for every client and guest.
• Build genuine relationships with clients by understanding their needs, preferences, and wellness goals.
• Handle inquiries, feedback, concerns, and service issues promptly and professionally.

Skills

Studio operations

Team leadership

Customer service

Sales drive

Communication

Job description

About the role

As a Studio Manager at Cedo Wellness, you will be responsible for overseeing the day-to-day operations of the studio while delivering an exceptional, personalized experience for every client. You will serve as a key ambassador of the Cedo Wellness brand, helping create a welcoming, professional, and wellness-focused environment while supporting client retention, studio growth, team performance, and operational excellence.

Key responsibilities

• Oversee the daily operations of the studio to ensure smooth, efficient, and consistent service delivery
• Maintain high standards of cleanliness, organization, presentation, and health and safety across the studio
• Ensure studio policies, procedures, and service standards are consistently followed
• Manage studio schedules, class capacity, bookings, cancellations, waitlists, and daily attendance
• Maintain accurate and up-to-date client records, memberships, attendance, and other studio documentation
• Oversee inventory management, including stock monitoring, ordering, receiving, organization, and replenishment of studio supplies and retail products
• Monitor studio equipment and facilities, identify maintenance needs, and coordinate timely resolution of issues
• Serve as the first point of contact and create a warm, personalized, and professional welcome for every client and guest
• Build genuine relationships with clients by understanding their needs, preferences, and wellness goals
• Handle inquiries, feedback, concerns, and service issues promptly and professionally

About you

• Ability to manage and oversee the onsite studio team, ensuring that team members are present, prepared, productive, and performing their responsibilities effectively
• Capacity to coordinate daily team activities, responsibilities, schedules, and workflow to ensure adequate coverage and seamless studio operations
• Ability to set clear expectations and promote accountability for attendance, punctuality, performance, professionalism, and service standards
• Capacity to monitor team performance and provide timely guidance, coaching, and feedback to support continuous improvement
• Ability to address day-to-day team concerns, operational issues, and conflicts professionally
• Capacity to drive membership, class, workshop, and retail sales through a consultative and client-focused approach
• Ability to identify opportunities to recommend appropriate services and packages based on each client's needs
• Capacity to follow up with prospective and existing clients to support conversions, bookings, renewals, and retention
• Ability to demonstrate professionalism, empathy, strong communication, ownership, and a genuine commitment to health and wellness
• Willingness to promote and embody a healthy, balanced, and wellness-oriented lifestyle consistent with Cedo Wellness values

About us

Cedo Wellness is a wellness-focused studio committed to creating a welcoming, professional, and supportive environment for clients and team members.