Strategy & Process Improvement Manager

EXL; Cebu City; On-site; PHP 300,000 - 500,000; Full time

Job summary

EXL in Cebu City is seeking a results-driven professional to evaluate current processes and propose improvements to enhance efficiency. The role provides strategic direction for critical business decisions and leads standardization, improvement, and cost-efficiency initiatives.

You will identify revenue opportunities, work in diverse environments, and share best practices with the team while developing diverse talent and upholding high-quality standards.

Responsibilities

• Evaluates current processes and recommend improvements to gain efficiencies.
• Provides strategic direction to area of business for critical business decisions
• Initiates and leads standardization, improvement, re-engineering / cost effectiveness initiatives
• Identifies and implements revenue generation opportunities
• Works in diverse challenging environment and offer consultation & define the business requirements
• Leads change management efforts and share best practices with team and build diverse talent
• Delivers high quality standards across the processes and projects
• Adheres to Controls and compliance as per company policy and norms
• Demonstrates analytical capabilities, problem solving, ambiguity management, multi tasking abilities in-addition to drive results and collaborating & relationship building skills.

Job description

EXL in Cebu City is seeking a results-driven professional to evaluate current processes and propose improvements to enhance efficiency. The role provides strategic direction for critical business decisions and leads standardization, improvement, and cost-efficiency initiatives.

You will identify revenue opportunities, work in diverse environments, and share best practices with the team while developing diverse talent and upholding high-quality standards.