Strategy & Operations Associate — Remote, Growth & Impact

TJM Labs; Philippines; Remote; PHP 800,000 - 1,200,000; Full time

Benefits offered by this job

Remote-first culture

Healthcare/pharmacy focus

Meaningful ownership and growth

Job summary

TJM Labs is seeking a Strategy & Operations Associate to own cross-functional initiatives across finance, customer operations and internal tools. Working with the COO, you will identify inefficiencies, design scalable processes, and automate workflows using AI to keep a fast-growing company aligned with US business hours.

This remote role requires sharp analytical skills, clear written English, and a proactive, self-starting attitude.

Qualifications

• Must have rigorous analytical training or equivalent experience.
• Proven ability to build clear analyses in spreadsheets.
• Excellent written English and executive presentation-ready slides.

Responsibilities

• Partner with the COO to drive company priorities across finance, legal and operations.
• Identify inefficiencies and design streamlined processes using AI/automation.
• Document new workflows and train teams to adopt them.
• Maintain leadership operating rhythm with updates and commitments.
• Build dashboards and KPIs used by executives to monitor performance.
• Support finance operations including collections follow-up.
• Conduct competitive research and present findings to leadership.
• Spot gaps and own unaddressed work to keep projects on track.

Skills

Analytical skills

Excel modeling

Written English

Self-starter

Time management

Education

Bachelor's degree

Tools

Linear

Pylon

Job description

TJM Labs is seeking a Strategy & Operations Associate to own cross-functional initiatives across finance, customer operations and internal tools. Working with the COO, you will identify inefficiencies, design scalable processes, and automate workflows using AI to keep a fast-growing company aligned with US business hours.

This remote role requires sharp analytical skills, clear written English, and a proactive, self-starting attitude.