Strategy Officer

East West Banking Corporation; Metro Manila; On-site; PHP 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Career development

Competitive salary

Performance incentives

Mentorship

Career progression

Job summary

East West Banking Corporation in Ortigas is seeking a Strategy Officer to develop and implement data-driven strategies across pre-delinquent to written-off accounts, improving flow, recoveries, and customer experience while reducing costs.

You will analyze performance, set targets, mentor officers, and lead analytics-driven policy enhancements with a focus on operational efficiency and stakeholder value.

Qualifications

• Bachelor’s degree in business, finance, economics, IT, or related fields.
• Proficient in data analytics, MS Office, and programming (SAS, Python), with project management skills.
• Ability to analyze data, solve problems, and recommend strategies and policies.

Responsibilities

• Oversee end-to-end execution of multiple consumer loan initiatives, from planning to monitoring.
• Use data analytics to drive business recommendations and risk-informed decision-making.
• Monitor and optimize agency strategies using the champion-challenger approach.
• Conduct capacity planning, set collections targets, and track performance improvement.
• Analyze trends and staffing needs to achieve optimal flow rates and operational efficiency.
• Collaborate with stakeholders to implement analytics solutions, improve processes, and enhance reporting.

Skills

data analytics

SAS

Python

MS Office

project management

communication

strategic thinking

teamwork

Education

Bachelor's degree

Tools

SAS

Python

MS Office

Job description

Our Consumer Lending team is looking for experienced professionals to join us in Ortigas with the role of Strategy Officer.

In this role you will develop and implement data-driven strategies across pre-delinquent to written-off accounts to improve flow rates, recoveries, and customer experience while reducing costs. Analyze performance trends, recommend policy and strategy enhancements, manage collections initiatives, set targets, and mentor strategy officers.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Oversee end-to-end execution of multiple consumer loan initiatives, from planning to monitoring.
• Use data analytics to drive business recommendations and risk-informed decision-making.
• Monitor and optimize agency strategies using the champion-challenger approach.
• Conduct capacity planning, set collections targets, and track performance improvement.
• Analyze trends and staffing needs to achieve optimal flow rates and operational efficiency.
• Collaborate with stakeholders to implement analytics solutions, improve processes, and enhance reporting.

What we're looking for

• Bachelor's degree in business, finance, economics, IT, or related fields.
• Strong knowledge of consumer credit lifecycle, loan products, and banking regulations (BSP).
• Proficient in data analytics, MS Office, and programming (SAS, Python), with project management skills.
• Ability to analyze data, solve problems, and recommend strategies and policies.
• Effective communicator and team player with strong initiative, accountability, and adaptability.
• Demonstrates strategic thinking, continuous improvement mindset, and focus on customer and stakeholder value.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals
• Opportunity to work with industry experts and be mentored by them
• Defined career progression paths to guide you in your professional growth

To know more about us, and our career opportunities visit https://careers-page.com/eastwest-bank