Strategy Lead, Consumer Lending Analytics

East West Banking Corporation; Metro Manila; On-site; PHP 1,000,000 - 1,400,000; Full time

Benefits offered by this job

Career development

Competitive salary

Performance incentives

Mentorship

Career progression

Job summary

East West Banking Corporation in Ortigas is seeking a Strategy Officer to develop and implement data-driven strategies across pre-delinquent to written-off accounts, improving flow, recoveries, and customer experience while reducing costs.

You will analyze performance, set targets, mentor officers, and lead analytics-driven policy enhancements with a focus on operational efficiency and stakeholder value.

Qualifications

• Bachelor’s degree in business, finance, economics, IT, or related fields.
• Proficient in data analytics, MS Office, and programming (SAS, Python), with project management skills.
• Ability to analyze data, solve problems, and recommend strategies and policies.

Responsibilities

• Oversee end-to-end execution of multiple consumer loan initiatives, from planning to monitoring.
• Use data analytics to drive business recommendations and risk-informed decision-making.
• Monitor and optimize agency strategies using the champion-challenger approach.
• Conduct capacity planning, set collections targets, and track performance improvement.
• Analyze trends and staffing needs to achieve optimal flow rates and operational efficiency.
• Collaborate with stakeholders to implement analytics solutions, improve processes, and enhance reporting.

Skills

data analytics

SAS

Python

MS Office

project management

communication

strategic thinking

teamwork

Education

Bachelor's degree

Tools

SAS

Python

MS Office

Job description

East West Banking Corporation in Ortigas is seeking a Strategy Officer to develop and implement data-driven strategies across pre-delinquent to written-off accounts, improving flow, recoveries, and customer experience while reducing costs.

You will analyze performance, set targets, mentor officers, and lead analytics-driven policy enhancements with a focus on operational efficiency and stakeholder value.