Strategic Transition Director – ICT & Programs

INFOSYS BPM LIMITED Philippine Branch; Taguig; In loco; PHP 1.200.000 - 2.400.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Learning & development programmes

Descrizione del lavoro

INFOSYS BPM LIMITED Philippine Branch in Taguig City, Metro Manila, is seeking a Transition Director to orchestrate complex business process and system transitions. This on-site role requires strategic direction, hands-on management, and seamless coordination across internal teams, partners, and clients to minimize disruption and deliver successful outcomes.

The ideal candidate will lead planning, risk mitigation, knowledge transfer, and post-transition reviews, ensuring robust governance,

Competenze

• Senior leadership and stakeholder management
• Transition planning and governance
• Risk assessment and contingency planning
• Knowledge transfer and training delivery
• Audit trails and compliance documentation
• Go-live readiness and post-transition review

Mansioni

• Develop and oversee comprehensive transition plans with scope, timelines, resources, risk mitigation, and success metrics.
• Lead cross-functional teams of internal staff, external partners, and client representatives to ensure coordinated transitions.
• Manage stakeholder communications and expectations with regular updates and issue resolution.
• Identify, assess, and mitigate transition-related risks and develop contingency plans.
• Oversee knowledge transfer activities and ensure documentation of critical processes and technical information.
• Monitor progress against milestones and KPIs, taking corrective actions as needed.
• Facilitate training programs and capability-building sessions for transitioning teams.
• Conduct post-transition reviews to capture lessons learned and opportunities for improvement.
• Collaborate with project management, operations, and client teams to ensure transition readiness and successful go-live.
• Maintain detailed transition documentation and audit trails for compliance and reporting purposes.

Descrizione del lavoro

INFOSYS BPM LIMITED Philippine Branch in Taguig City, Metro Manila, is seeking a Transition Director to orchestrate complex business process and system transitions. This on-site role requires strategic direction, hands-on management, and seamless coordination across internal teams, partners, and clients to minimize disruption and deliver successful outcomes.

The ideal candidate will lead planning, risk mitigation, knowledge transfer, and post-transition reviews, ensuring robust governance,