Strategic Training Specialist: Compliance & Collections

NIU Professionals Incorporated; Quezon City; On-site; PHP 334,800 - 558,000; Full time

Job summary

A staffing and recruiting firm in Taguig City is looking for a Training Specialist to design and deliver effective training programs aimed at enhancing workforce skills. This entry-level, full-time position involves developing training materials and conducting sessions both in-person and virtually. The successful candidate will work closely with department heads to ensure training aligns with business goals and stays updated with industry regulations and trends.

Qualifications

• Experience in designing and delivering training programs.
• Ability to create engaging training materials.
• Strong communication and presentation skills.

Responsibilities

• Design and deliver engaging training programs.
• Create training materials including manuals and e-learning modules.
• Conduct in-person and virtual training sessions.
• Implement effective training techniques.
• Develop specialized training for collections teams.
• Train staff on compliance and ethical collection practices.
• Keep training content aligned with industry standards.

Skills

Training program design

Training delivery

Knowledge retention improvement

Digital lending product training

Customer service best practices

Job description

A staffing and recruiting firm in Taguig City is looking for a Training Specialist to design and deliver effective training programs aimed at enhancing workforce skills. This entry-level, full-time position involves developing training materials and conducting sessions both in-person and virtually. The successful candidate will work closely with department heads to ensure training aligns with business goals and stays updated with industry regulations and trends.