Strategic Technical Account Manager

Everise, Inc.; Philippines; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Everise, Inc. is seeking a Manager - Technical Account to bridge clients and Everise IT, identifying and remediating technical issues while coordinating with IT and Client Services for rapid resolutions.

The role focuses on proactive issue management, strategic solutions, and building strong client partnerships. Requires 7–10 years in IT services/consulting and solid PM experience, with a global, people-first culture.

Qualifications

• Bachelor’s Degree or equivalent with 7–10 years in IT services/consulting.
• Fundamental knowledge in two+ areas: mobility, app development, cloud, network/OS, DB, messaging, security.
• IT Project Management background.

Responsibilities

• Provide proactive management of all technical issues across client environments.
• Lead projects from conception to launch with stakeholders, timelines, risks, and go-live support.
• Develop and report KPIs showing IT engagement and client value.

Skills

Technical Account Management

Client relationship management

IT services experience

PMO/Project Management

Excellent communication

Education

Bachelor’s Degree in Computer Science or equivalent

Job description

Everise, Inc. is seeking a Manager - Technical Account to bridge clients and Everise IT, identifying and remediating technical issues while coordinating with IT and Client Services for rapid resolutions.

The role focuses on proactive issue management, strategic solutions, and building strong client partnerships. Requires 7–10 years in IT services/consulting and solid PM experience, with a global, people-first culture.