Strategic SME CSM — Growth & Renewal Expert
Sprout Solutions
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Job summary
Sprout Solutions in Mandaluyong, Philippines is seeking an SME Customer Success Manager to ensure SME accounts realize the full value of Sprout products. The role focuses on renewals and potential account growth through health checks, business reviews, and strategic guidance.
You will maximize client system usage, learn the Sprout platform and HR/payroll domain, and act as a client consultant, recommending solutions while collaborating with internal teams to meet client needs.
Responsibilities
- Maximize client system usage
- Learn the Sprout platform and HR/payroll domain
- Act as a client consultant, recommending solutions
- Collaborate with internal teams to meet client needs
Job description
Sprout Solutions in Mandaluyong, Philippines, is seeking an SME Customer Success Manager to ensure SME accounts realize the full value of Sprout products. The role focuses on renewals and potential account growth through health checks, business reviews, and strategic guidance.
You will maximize client system usage, learn the Sprout platform and HR/payroll domain, and act as a client consultant, recommending solutions while collaborating with internal teams to meet client needs.
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