Strategic Planning & Control Tower Lead

Shopee; Philippines; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Shopee in Samut Prakan is seeking an Operations & Planning professional to drive cross-functional collaboration and asset optimization across SWP, FP&A, HRBP, OpX, BI, CMM, and SOC Ops. You will monitor assets, volumes, and productivity while guiding headcount and scheduling with data-driven insights.

The role requires a strong background in Power BI, Google Sheets, automated reporting, and AI-driven initiatives, plus proven leadership and the ability to perform under pressure in a fast-paced

Qualifications

• Based at Samut Prakan
• Bachelor's degree in Business Administration, Operations Management, Logistics Management or related fields
• Excellent verbal and written English communication skills with strong follow-up capabilities
• High proficiency in Power BI, Google Sheets, automated reporting, and AI-driven initiatives
• Strong analytical skills with proven experience handling large-scale datasets
• Strong leadership skills with a gatekeeper mindset
• Proven ability to thrive under pressure and meet tight deadlines

Responsibilities

• Cross-functional collaboration across departments including SWP, FP&A, HRBP, OpX, BI, CMM, SOC Ops.
• Monitor asset quality and utilization for pallets, IT hardware, and station equipment.
• Track volumes, PPH across stations, and analyze receive metrics and distribution ratios.
• Review monthly SOC incentive structures, track productivity, and drive cost-saving initiatives.
• Gatekeeper for ground FTE and subcontractor headcount with SWP coordination.
• Develop daily, weekly, and monthly planning models with arrival curves and forecasting.
• Maintain Google Sheets dashboards and manage attendance/workforce data with Face Scan validation.
• Lead continuous improvement projects with OpX, CMM, SWP, and Performance teams focusing on forecasts and AI.
• Manage peak/campaign planning cycles and act as PIC for regional SOC operations

Skills

Leadership

English communication

Adaptability under pressure

Work ethic & versatility

Education

Bachelor's Degree in Business Administration/Operations/Logistics

Tools

Power BI

Google Sheets

Automated reporting

AI-driven initiatives

Job description

Shopee in Samut Prakan is seeking an Operations & Planning professional to drive cross-functional collaboration and asset optimization across SWP, FP&A, HRBP, OpX, BI, CMM, and SOC Ops. You will monitor assets, volumes, and productivity while guiding headcount and scheduling with data-driven insights.

The role requires a strong background in Power BI, Google Sheets, automated reporting, and AI-driven initiatives, plus proven leadership and the ability to perform under pressure in a fast-paced