Strategic People Partner Lead

Sprout Solutions; Pasig; On-site; PHP 2,000,000 - 3,000,000; Full time

Job summary

Sprout Solutions is seeking a senior HR leader to act as a strategic advisor on organizational design, workforce planning, and talent management. You will guide teams through growth and change, delivering data-informed HR counsel and high-quality performance conversations.

You will design AI-enabled HR tools, partner with operations to optimize staffing and incentives, and standardize processes across the employee lifecycle to improve the employee experience.

Qualifications

• Proven experience in organizational design, workforce planning, and talent management.
• Strong track record leading employee relations cases and workplace investigations.
• Experience partnering with operations on staffing models, scheduling, and incentive/pay programs.
• Hands-on experience building HR process improvements, automations, or AI-enabled tools.
• Comfort using people data and analytics to guide decisions.

Responsibilities

• Act as a strategic advisor to business leaders on organizational design, workforce planning, performance management, talent development, and employee relations.
• Guide teams through growth, organizational change, and complex people challenges with pragmatic, data-informed HR counsel.
• Drive high-quality performance conversations, talent reviews, and succession planning with managers.
• Design and build AI-enabled HR tools and workflow automations to cut manual work and speed up decisions.
• Partner with capacity planning and operations to optimize staffing models, schedules, incentives, and pay schemes.
• Build scalable people operations by standardizing processes, governance, and documentation across the lifecycle.
• Lead complex employee relations matters, workplace investigations, and risk assessments.
• Use people analytics to spot issues and drive continuous HR service improvements.

Skills

Organizational design

Workforce planning

Talent management

Employee relations

Data-driven decisions

Stakeholder influence

Job description

Job Description:

• Act as a strategic advisor to business leaders on organizational design, workforce planning, performance management, talent development, and employee relations
• Guide teams through growth, organizational change, and complex people challenges with pragmatic, data-informed HR counsel
• Drive high-quality performance conversations, talent reviews, and succession planning in close partnership with managers
• Design and build AI-enabled HR tools and workflow automations that cut manual work, speed up decision-making, and improve the employee experience
• Partner with capacity planning and operations leaders to optimize staffing models, work schedules, incentive programs, and premium pay schemes, balancing employee experience, operational needs, and cost
• Build scalable people operations by standardizing processes, governance, and documentation across the employee lifecycle, including manager playbooks, investigation frameworks, case management, communication guides, and policies
• Lead complex employee relations matters, workplace investigations, and organizational risk assessments
• Use people analytics and employee insights to spot systemic issues and drive continuous improvement in HR services, leadership practices, and employee experience

Minimum Qualifications

• Proven experience in organizational design, workforce planning, and talent management
• Strong track record leading employee relations cases and workplace investigations
• Experience partnering with operations teams on staffing models, scheduling, and incentive or pay programs (contact center or operations-heavy environments a plus)
• Hands-on experience building HR process improvements, automations, or AI-enabled tools
• Comfort using people data and analytics to guide decisions
• Excellent judgment, discretion, and ability to influence at all levels of the organization