Strategic Key Accounts & Growth Manager

Nestlé; Cagayan de Oro; On-site; PHP 600,000 - 900,000; Full time

Job summary

Nestlé is seeking a Customer Manager in the Philippines to lead key account relationships, strategize customer/category plans, and drive profitable growth. The role emphasizes cross-functional collaboration with Marketing, Supply Chain, and Commercial teams to execute plans and promotions.

Responsibilities include managing customer KPIs, optimizing promotions, and delivering excellent execution across channels.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Management, or related field.
• Experience in Key Account Management, Modern Trade, Customer Development, Sales, or Commercial roles, preferably within FMCG.
• Strong experience in customer relationship management and commercial negotiations.
• Good understanding of sales fundamentals, customer/category planning, and commercial execution.
• Strong analytical and business acumen with the ability to translate data into actionable customer plans.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Able to work effectively across different functions and manage multiple business priorities.

Responsibilities

• Build and maintain strong relationships with key customers, understanding their priorities and identifying opportunities for mutual growth.
• Develop and execute customer/category business plans aligned with commercial objectives.
• Lead customer selling and commercial negotiations to drive sales, distribution, and profitable growth.
• Own customer/category KPIs, including sales achievement, growth, distribution, cycle plan execution, and other measures.
• Ensure customer plans, promotions, launches, and other activities are executed effectively.
• Collaborate with Category/Commercial Development, Marketing, Supply Chain, and other internal teams.
• Support effective order-to-cash execution and implement customer engagement strategies.

Skills

Key Account Management

Sales/Negotiation

Customer Planning

Analytical Skills

Stakeholder Management

Education

Bachelor’s degree in Business Administration, Marketing, Management, or related field

Job description

Nestlé is seeking a Customer Manager in the Philippines to lead key account relationships, strategize customer/category plans, and drive profitable growth. The role emphasizes cross-functional collaboration with Marketing, Supply Chain, and Commercial teams to execute plans and promotions.

Responsibilities include managing customer KPIs, optimizing promotions, and delivering excellent execution across channels.