Strategic Key Account Leader - B2B Growth & Partnerships

Givaudan; Manila; On-site; PHP 1,400,000 - 2,400,000; Full time

Job summary

Givaudan Manila is seeking a dynamic Key Account Manager to lead and grow strategic customer accounts in a B2B setting, building lasting partnerships and delivering value.

The role requires strong commercial sense, relationship-building, strategic thinking, and cross-functional collaboration to drive sales, profitability and top-tier customer experience. You will coordinate with Marketing, Technical, Operations, and Supply Chain to meet client needs.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Chemistry, or related field.
• Minimum 5-10 years of experience in B2B sales or account management.
• Experience handling key accounts or strategic customers preferred.
• Strong communication, presentation, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office, Canva.

Responsibilities

• Manage and develop assigned key accounts to achieve sales, profitability, and growth targets.
• Build long-term strategic relationships with customers and become a trusted business partner.
• Identify new business opportunities, market trends, and customer needs.
• Develop account plans, growth strategies, and pipeline opportunities.
• Lead commercial discussions, negotiations, and contract renewals.
• Maintain regular engagement with clients through meetings, business reviews, and project discussions.
• Understand customer objectives, challenges, and market dynamics.
• Ensure timely response to customer inquiries, concerns, and requests.
• Drive high levels of customer satisfaction and retention.
• Work closely with internal teams including Commercial Marketing, Technical, Operations, Business Development, Supply Chain, Finance and Development Team.
• Coordinate internal resources to ensure smooth project execution and customer support.
• Align customer requirements with company capabilities and business objectives.
• Monitor competitor activities, industry developments, and customer trends.
• Provide market insights and customer feedback to support business strategy.
• Support forecasting, budgeting, and sales reporting activities.
• Achieve sales targets, KPIs, and profitability objectives.
• Maintain accurate account records, forecasts, and pipeline updates.
• Prepare presentations, reports, and business reviews for management and customers.

Skills

Sales

Account management

Negotiation

Presentation

Analytical thinking

Education

Bachelor's degree

Tools

Microsoft Office

Canva

Job description

Givaudan Manila is seeking a dynamic Key Account Manager to lead and grow strategic customer accounts in a B2B setting, building lasting partnerships and delivering value.

The role requires strong commercial sense, relationship-building, strategic thinking, and cross-functional collaboration to drive sales, profitability and top-tier customer experience. You will coordinate with Marketing, Technical, Operations, and Supply Chain to meet client needs.